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Redressing Grievances and Complaints Regarding Basic Service Delivery

โœ Scribed by Varun Gauri

Book ID
118505438
Publisher
Elsevier Science
Year
2013
Tongue
English
Weight
202 KB
Volume
41
Category
Article
ISSN
0305-750X

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Ensuring accountability of local functionaries for effective delivery of basic social services has been a perennial problem of development. Since the poor have limited prospects of 'exit', 'voice' alone works to ensure effectiveness of service delivery. Accountability of lower-level functionaries to