Dedication
Contents
List of Illustrations
Acknowledgments
Introduction
1 The Origins and Development of Records and Information Management
2 Building an Information Governance Program on a Solid RIM Foundation
3 Records and Information Creation and Capture, Classification, and File Plan Development
4 Records Retention Strategies: Inventory, Appraisal, Retention, and Disposition
5 Records and Information Access, Storage, and Retrieval
6 Electronic Records and Electronic Records Management Systems
7 Developing and Emerging Technologies and Records Management
8 Vital (Essential) Records, Disaster Preparedness and Recovery, and Business Continuity
9 Monitoring, Auditing, and Risk Management
10 Information Economics, Privacy, and Security
11 Inactive Records Management: Records Centers and Archives
12 Long-Term Digital Preservation and Trusted Digital Repositories
13 Lifelong Learning: Education, Training, and Professional Development
14 From Records Management to Information Governance: An Evolution
Appendix A: Sampling of Records Management Laws and Regulations Outside of the United States
Glossary
Bibliography
About the Author and Contributors
Index