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Reciprocal exchange in rural communities: Consumers' inducements to inshop

✍ Scribed by Nancy J. Miller; Rita C. Kean


Publisher
John Wiley and Sons
Year
1997
Tongue
English
Weight
245 KB
Volume
14
Category
Article
ISSN
0742-6046

No coin nor oath required. For personal study only.

✦ Synopsis


Although consumer -retailer exchange behavior has been studied for many years, its treatment has not accounted for factors relating to reciprocal exchange intentions. This article defines reciprocity as the degree to which individuals expect cooperative action, and places reciprocity within the overall framework of consumer -retailer market exchange. In addition, it presents results of an exploratory study of rural consumers' reciprocal intentions to shop with local retailers, indicating that levels of satisfaction with interpersonal reciprocity have greater influence than moral, social, or economic motives. This study also suggests that social desirability, as a bias, is strongly linked to rural consumers' responses.