✦ LIBER ✦
Reaching the breaking point: a dynamic process theory of business-to-business customer defection
✍ Scribed by Hollmann, Thomas; Jarvis, Cheryl Burke; Bitner, Mary Jo
- Book ID
- 125374698
- Publisher
- Sage Publications
- Year
- 2014
- Tongue
- English
- Weight
- 744 KB
- Volume
- 43
- Category
- Article
- ISSN
- 0092-0703
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