✦ LIBER ✦

Re-examining the effects of psychological contract violations: unmet expectations and job dissatisfaction as mediators

✍ Scribed by William H. Turnley; Daniel C. Feldman

Publisher: John Wiley and Sons
Year: 2000
Tongue: English
Weight: 144 KB
Volume: 21
Category: Article
ISSN: 0894-3796
DOI: 10.1002/(sici)1099-1379(200002)21:1<25::aid-job2>3.0.co;2-z

No coin nor oath required. For personal study only.

✦ Synopsis

This research examines whether the relationships between psychological contract violations and three types of employee behavior (intention to quit, neglect of in-role job duties, and organizational citizenship behaviors) are mediated by unmet expectations and job dissatisfaction. Using a sample of over 800 managers from a wide variety of research sites, this study tests for mediator eects using both hierarchical regression analyses and structural equation modelling. The results suggest that unmet expectations and job dissatisfaction do partially mediate such relationships.