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Quality of visitor attractions, satisfaction, benefits and behavioural intentions of visitors: verification of a model

✍ Scribed by Marek M. Nowacki

Book ID
102445465
Publisher
John Wiley and Sons
Year
2009
Tongue
English
Weight
172 KB
Volume
11
Category
Article
ISSN
1099-2340

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✦ Synopsis

Abstract

This study is an attempt to verify a model of relations between motivation, quality of product of attraction, benefits, satisfaction and behavioural intentions of visiting people. The data for the analysis were collected from 1770 visitors in four tourist attractions of the Wielkopolska and Kujawy regions. It was noted that the effect of performance of service provider on behavioural intentions takes the route through benefits gained by the visitors. Benefits have a stronger total effect on behavioural intentions than visitors' satisfaction. Copyright Β© 2008 John Wiley & Sons, Ltd.

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