Development of a usability evaluation fr
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Beom Suk Jin; Yong Gu Ji; Kyeyoun Choi; Gilsoo Cho
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Article
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2009
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John Wiley and Sons
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English
⚖ 366 KB
## Abstract The aim of this research was to develop a usability evaluation model based on customer sensation using quality function deployment (QFD), which evaluates the relationship between consumer sensation and usability among the physical design factors of dishwashers. Four aspects of the evalu