✦ LIBER ✦
Quality: From Customer Needs to Customer Satisfaction. Bo Bergman and Bengt Klefsjö. McGraw-Hill, 1994. (Published in Swedish in Scandinavia and Iceland by Studentlitteratur Lund, Sweden). Number of pages 478, Price £19.95
✍ Scribed by P. D. T. O'Connor
- Book ID
- 112185037
- Publisher
- John Wiley and Sons
- Year
- 1995
- Tongue
- English
- Weight
- 126 KB
- Volume
- 11
- Category
- Article
- ISSN
- 0748-8017
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