Public library patrons' use of collaborative chat reference service: The effectiveness of question answering by question type

✍ Scribed by Nahyun Kwon

• Book ID: 113773920
• Publisher: Elsevier Science
• Year: 2007
• Tongue: English
• Weight: 326 KB
• Volume: 29
• Category: Article
• ISSN: 0740-8188
• DOI: 10.1016/j.lisr.2006.08.012