Providing online public services successfully: the role of confirmation of citizens’ expectations

✍ Scribed by Daniel Belanche; Luis V. Casaló; Carlos Flavián

• Book ID: 107626486
• Publisher: Springer-Verlag
• Year: 2010
• Tongue: English
• Weight: 296 KB
• Volume: 7
• Category: Article
• ISSN: 1865-1984
• DOI: 10.1007/s12208-010-0058-1