Zero-tolerance policies: When are they r
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David Lindsay; Courtney Brevelle
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Article
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2006
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John Wiley and Sons
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English
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The U.S. Postal Service (USPS) made headlines in 1983 when a part-time letter carrier in Edmonton, Oklahoma, shot and killed 14 coworkers. In response to this and later post-office incidents that claimed the lives of 15 other employees, the USPS adopted a comprehensive "Workplace Violence Zero Toler