Cover
Half Title
Series Page
Title Page
Copyright Page
Contents
Acknowledgments
Introduction
How This Book Is Organized
1. Describing Project Management Maturity
Project Management Maturity Model
Model Description
Key Attributes of Knowledge Areas
Levels of Project Management Maturity
General Component Description
Three Special Interest Components
Project Management Office
The Agile Project Management Office
Management Oversight
Management Oversight in the Adaptive Organization
Professional Development
Professional Development in an Adaptive/Agile Environment
Five Levels of Maturity
Why SEI CMMs Serve as Standards
Notes on Measuring against the Five Levels:
Assessing Your Level
Maturing to Level 3 and Beyond
Attaining Level 4 Maturity
Attaining Level 5 Maturity
Conclusion
2. Definitions of Maturity Levels
Level 1: Initial Process
Level 2: Structured Process and Standards
Level 3: Organizational Standards and Institutionalized Process
Level 4: Managed Process
Level 5: Optimizing Process
3. Project Integration Management
Components
Special Interest Component: Project Management Office (PMO)
Level 1: Initial Process
Project Charter Development
Project Management Plan Development
Project Execution
Project Knowledge Management
Monitoring and Controlling Project Work
Integrated Change Control Management
Project or Phase Closure
Adaptive/Agile Environments
Special Interest Component: The Project Management Office
Level 2: Structured Process and Standards
Project Charter Development
Project Management Plan Development
Project Execution
Project Knowledge Management
Monitoring and Controlling Project Work
Integrated Change Control Management
Project or Phase Closure
Adaptive/Agile Environments
Special Interest Component: Project Management Office
Level 3: Organizational Standards and Institutionalized Process
Project Charter Development
Project Management Plan Development
Project Execution
Project Knowledge Management
Monitoring and Controlling Project Work
Integrated Change Control Management
Project or Phase Closure
Adaptive/Agile Environments
Special Interest Component: Project Management Office
Level 4: Managed Process
Project Charter Development
Project Management Plan Development
Project Execution
Project Knowledge Management
Monitoring and Controlling Project Work
Integrated Change Control Management
Project or Phase Closure
Adaptive/Agile Environments
Special Interest Component: Project Management Office
Level 5: Optimizing Process
Project Charter Development
Project Management Plan Development
Project Execution
Project Knowledge Management
Monitoring and Controlling Project Work
Integrated Change Control Management
Project or Phase Closure
Adaptive/Agile Environments
Special Interest Component: Project Management Office
4. Project Scope Management
Components
Scope Management Planning
Requirements Collection
Scope Definition
Work Breakdown Structure
Scope Validation
Scope Change Control
Adaptive/Agile Environments: Epics and Features, Release Planning and Sprints
Level 1: Initial Process
Scope Management Planning
Requirements Collection
Scope Definition
Work Breakdown Structure
Scope Validation
Scope Change Control
Adaptive/Agile Environments
Level 2: Structured Process and Standards
Scope Management Planning
Requirements Collection
Scope Definition
Work Breakdown Structure
Scope Validation
Scope Change Control
Adaptive/Agile Environments
Level 3: Organizational Standards and Institutionalized Process
Scope Management Planning
Requirements Collection
Scope Definition
Work Breakdown Structure
Scope Validation
Scope Change Control
Adaptive/Agile Environments
Level 4: Managed Process
Scope Management Planning
Requirements Collection
Scope Definition
Work Breakdown Structure
Scope Validation
Scope Change Control
Adaptive/Agile Environments
Level 5: Optimizing Process
Scope Management Planning
Requirements Collection
Scope Definition
Work Breakdown Structure
Scope Validation
Scope Change Control
Adaptive/Agile Environments
5. Schedule Management
Components
Schedule Management Planning
Activity Definition
Activity Sequencing
Activity Duration Estimation
Schedule Development
Schedule Control
Schedule Integration
Adaptive/Agile Environments: Work and Estimation
Level 1: Initial Process
Schedule Management Planning
Activity Definition
Activity Sequencing
Activity Duration Estimation
Schedule Development
Schedule Control
Schedule Integration
Adaptive/Agile Environments
Level 2: Structured Process and Standards
Schedule Management Planning
Activity Definition
Activity Sequencing
Activity Duration Estimation
Schedule Development
Schedule Control
Schedule Integration
Adaptive/Agile Environments
Level 3: Organizational Standards and Institutionalized Process
Schedule Management Planning
Activity Definition
Activity Sequencing
Activity Duration Estimation
Schedule Development
Schedule Control
Schedule Integration
Adaptive/Agile Environments
Level 4: Managed Process
Schedule Management Planning
Activity Definition
Activity Sequencing
Activity Duration Estimation
Schedule Development
Schedule Control
Schedule Integration
Adaptive/Agile Environments
Level 5: Optimizing Process
Schedule Management Planning
Activity Definition
Activity Sequencing
Activity Duration Estimation
Schedule Development
Schedule Control
Schedule Integration
Adaptive/Agile Environments
6. Cost Management
Components
Cost Management Planning
Cost Estimating
Budget Determination
Cost Control
Adaptive/Agile Environments: Budgeting, Costing and Benefits/Value Realization
Level 1: Initial Process
Cost Management Planning
Cost Estimating
Budget Determination
Cost Control
Adaptive/Agile Environments
Level 2: Structured Process and Standards
Cost Management Planning
Cost Estimating
Budget Determination
Cost Control
Adaptive/Agile Environments
Level 3: Organizational Standards and Institutionalized Process
Cost Management Planning
Cost Estimating
Budget Determination
Cost Control
Adaptive/Agile Environments
Level 4: Managed Process
Cost Management Planning
Cost Estimating
Budget Determination
Cost Control
Adaptive/Agile Environments
Level 5: Optimizing Process
Cost Management Planning
Cost Estimating
Budget Determination
Cost Control
Adaptive/Agile Environments
7. Quality Management
Components
Quality Management Planning
Quality Management
Quality Control
Adaptive/Agile Environments: Product Quality, Testing and Continuous Integration
Special Interest Component: Management Oversight
Level 1: Initial Process
Quality Management Planning
Quality Management
Quality Control
Adaptive/Agile Environments
Special Interest Component: Management Oversight
Level 2: Structured Process and Standards
Quality Management Planning
Quality Management
Quality Control
Adaptive/Agile Environments
Special Interest Component: Management Oversight
Level 3: Organizational Standards and Institutionalized Process
Quality Management Planning
Quality Management
Quality Control
Adaptive/Agile Environments
Special Interest Component: Management Oversight
Level 4: Managed Process
Quality Management Planning
Quality Management
Quality Control
Adaptive/Agile Environments
Special Interest Component: Management Oversight
Level 5: Optimizing Process
Quality Management Planning
Quality Management
Quality Control
Adaptive/Agile Environments
Special Interest Component: Management Oversight
8. Resource Management
Components
Resource Management Planning
Resource Estimation
Resource Acquisition
Team Development
Team Management
Resource Control
Adaptive/Agile Environments: Capacity/Demand and Self-Organization
Special Interest Component: Professional Development Management
Level 1: Initial Process
Resource Management Planning
Resource Estimation
Resource Acquisition
Team Development
Team Management
Resource Control
Adaptive/Agile Environments
Special Interest Component: Professional Development Management
Level 2: Structured Process and Standards
Resource Management Planning
Resource Estimation
Resource Acquisition
Team Development
Team Management
Resource Control
Adaptive/Agile Environments
Special Interest Component: Professional Development Management
Level 3: Organizational Standards and Institutionalized Process
Resource Management Planning
Resource Estimation
Resource Acquisition
Team Development
Team Management
Resource Control
Adaptive/Agile Environments
Special Interest Component: Professional Development Management
Level 4: Managed Process
Resource Management Planning
Resource Estimation
Resource Acquisition
Team Development
Team Management
Resource Control
Adaptive/Agile Environments
Special Interest Component: Professional Development Management
Level 5: Optimizing Process
Resource Management Planning
Resource Estimation
Resource Acquisition
Team Development
Team Management
Resource Control
Adaptive/Agile Environments:
Special Interest Component: Professional Development Management
9. Communications Management
Components
Communications Management Planning
Communications Management
Communications Monitoring
Adaptive/Agile Environment
Level 1: Initial Process
Communications Management Planning
Communications Management
Communications Monitoring
Adaptive/Agile Environments
Level 2: Structured Process and Standards
Communications Management Planning
Communications Management
Communications Monitoring
Adaptive/Agile Environments
Level 3: Organizational Standards and Institutionalized Process
Communications Management Planning
Communications Management
Communications Monitoring
Adaptive/Agile Environments
Level 4: Managed Process
Communications Management Planning
Communications Management
Communications Monitoring
Adaptive/Agile Environments
Level 5: Optimizing Process
Communications Management Planning
Communications Management
Communications Monitoring
Adaptive/Agile Environments
10. Risk Management
Components
Risk Management Planning
Risk Identification
Qualitative Risk Analysis
Quantitative Risk Analysis
Risk Response Planning
Risk Response Implementation
Risk Monitoring
Adaptive/Agile Environments: Ownership and Reviews
Level 1: Initial Process
Risk Management Planning
Risk Identification
Qualitative Risk Analysis
Quantitative Risk Analysis
Risk Response Planning
Risk Response Implementation
Risk Monitoring
Adaptive/Agile Environments
Level 2: Structured Process and Standards
Risk Management Planning
Risk Identification
Qualitative Risk Analysis
Quantitative Risk Analysis
Risk Response Planning
Risk Response Implementation
Risk Monitoring
Adaptive/Agile Environments
Level 3: Organizational Standards and Institutionalized Process
Risk Management Planning
Risk Identification
Qualitative Risk Analysis
Quantitative Risk Analysis
Risk Response Planning
Risk Response Implementation
Risk Monitoring
Adaptive/Agile Environments
Level 4: Managed Process
Risk Management Planning
Risk Identification
Qualitative Risk Analysis
Quantitative Risk Analysis
Risk Response Planning
Risk Response Implementation
Risk Monitoring
Adaptive/Agile Environments
Level 5: Optimizing Process
Risk Management Planning
Risk Identification
Qualitative Risk Analysis
Quantitative Risk Analysis
Risk Response Planning
Risk Response Implementation
Risk Monitoring
Adaptive/Agile Environments
11. Procurement and Vendor Management
Components
Procurement Management Planning
Procurement Solicitation and Requisition
Procurement Control and Vendor Management
Adaptive/Agile Environments: Vendor Management
Level 1: Initial Process
Procurement Management Planning
Procurement Solicitation and Requisition
Procurement Control and Vendor Management
Adaptive/Agile Environments
Level 2: Structured Process and Standards
Procurement Management Planning
Procurement Solicitation and Requisition
Procurement Control and Vendor Management
Adaptive/Agile Environments
Level 3: Organizational Standards and Institutionalized Process
Procurement Management Planning
Procurement Solicitation and Requisition
Procurement Control and Vendor Management
Adaptive/Agile Environments
Level 4: Managed Process
Procurement Management Planning
Procurement Solicitation and Requisition
Procurement Control and Vendor Management
Adaptive/Agile Environments
Level 5: Optimizing Process
Procurement Management Planning
Procurement Solicitation and Requisition
Procurement Control and Vendor Management
Adaptive/Agile Environments
12. Project Stakeholder Management
Components
Stakeholder Identification
Stakeholder Management Planning
Managing Stakeholder Engagement
Monitoring Stakeholder Engagement
Adaptive/Agile Environments: Stakeholder Engagement
Level 1: Initial Process
Stakeholder Identification
Stakeholder Management Planning
Managing Stakeholder Engagement
Monitoring Stakeholder Engagement
Adaptive/Agile Environments
Level 2: Structured Process and Standards
Stakeholder Identification
Stakeholder Management Planning
Managing Stakeholder Engagement
Monitoring Stakeholder Engagement
Adaptive/Agile Environments
Level 3: Organizational Standards and Institutionalized Process
Stakeholder Identification
Stakeholder Management Planning
Managing Stakeholder Engagement
Monitoring Stakeholder Engagement
Adaptive/Agile Environments
Level 4: Managed Process
Stakeholder Identification
Stakeholder Management Planning
Managing Stakeholder Engagement
Monitoring Stakeholder Engagement
Adaptive/Agile Environments
Level 5: Optimizing Process
Stakeholder Identification
Stakeholder Management Planning
Managing Stakeholder Engagement
Monitoring Stakeholder Engagement
Adaptive/Agile Environments
13. Now What? Using Your Maturity Assessment to Achieve Business Goals
Business Impact of Improved Maturity
Using Results of Assessment
Culture Change and Employee Engagement
Baselining Capability for Performance Measurement
Project Management Office Implementation
Repeated Use as Progress and Effectiveness Tool
Target Six-Month Improvement Goals
Setting Maturity Goals
Epilogue
Looking Ahead: An Adaptive Model for the Future
The Adaptive Organization
Appendix A: Self-Assessment Survey
To Assess Your Organizationβs Project Management Maturity
Appendix B: PPM Maturity Model
Eight PPM Components
Portfolio Governance
Portfolio Governance Process
Alignment to Organization Strategy and Objectives
Roles and Responsibilities
Portfolio Review Board
Adaptive/Agile Environment: Portfolio Governance
Project Opportunity Assessment and Initiation
Project Opportunity Assessment and Initiation Processes
Business Value Determination
Adaptive/Agile Environment: Opportunity Assessments and Initiation
Project Prioritization and Selection
Project Prioritization Process
Prioritization Scheme
Selection and Funding Process
Adaptive/Agile Environment: Project Prioritization and Selection
Portfolio and Project Communications Management
Categorization of Projects
Portfolio Information Defined
List of Approved Projects
Processes for Sharing Information
Project Communication Management Processes
Adaptive/Agile Environment: Portfolio and Project Communications Processes
Portfolio Resource Management
Resource Assignment Process
Skills Identification and Asset Inventory
Portfolio Resource Planning
Adaptive/Agile Environment: Portfolio Resource Management
Portfolio Risk Management
Risk Management Processes
Risk Measures and Metrics
Adaptive/Agile Environment: Portfolio Risk Management
Portfolio Management Organizational Structure
Governance Organizational Structure
Portfolio Administrative Functions
Adaptive/Agile Environment: Portfolio Management Organizational Structure
Portfolio Performance Management
Portfolio Performance Management Processes
Portfolio Information Sharing
Adaptive/Agile Environment: Portfolio Performance Management
PPM Model
Level 1: Initial Process
Portfolio Governance
Project Opportunity Assessment and Initiation
Project Prioritization and Selection
Portfolio and Project Communications Management
Portfolio Resource Management
Portfolio Risk Management
Portfolio Management Organizational Structure
Portfolio Performance Management
Level 2: Structured Process and Standards
Portfolio Governance
Project Opportunity Assessment and Initiation
Project Prioritization and Selection
Portfolio and Project Communications Management
Portfolio Resource Management
Portfolio Risk Management
Portfolio Management Organizational Structure
Portfolio Performance Management
Level 3: Organizational Standards and Institutionalized Process
Portfolio Governance
Project Opportunity Assessment and Initiation
Project Prioritization and Selection
Portfolio and Project Communications Management
Portfolio Resource Management
Portfolio Risk Management
Portfolio Management Organizational Structure
Portfolio Performance Management
Level 4: Managed Process
Portfolio Governance
Project Opportunity Assessment and Initiation
Project Prioritization and Selection
Portfolio and Project Communications Management
Portfolio Resource Management
Portfolio Risk Management
Portfolio Management Organizational Structure
Portfolio Performance Management
Level 5: Optimizing Process
Portfolio Governance
Project Opportunity Assessment and Initiation
Project Prioritization and Selection
Portfolio and Project Communications Management
Portfolio Resource Management
Portfolio Risk Management
Portfolio Management Organizational Structure
Appendix C: A Glossary of Terms for Adaptive/Agile Project Management
References
Index