Professional practice for interior designers

✍ Scribed by Christine M. Piotrowski

• Year: 2020
• Tongue: English
• Leaves: 752
• Edition: Sixth
• Category: Library

✦ Table of Contents

COVER
TITLE PAGE
COPYRIGHT PAGE
CONTENTS
PREFACE
ACKNOWLEDGMENTS
PART 1 THE PROFESSION
CHAPTER 1 INTERIOR DESIGN AS A PROFESSION
WHY STUDY PROFESSIONAL PRACTICE?
WHAT IS A PROFESSION?
DEFINING THE PROFESSION
PROFESSIONAL AND SOCIAL RESPONSIBILITY
HISTORICAL OVERVIEW
INTERIOR DESIGN VALUE
THE BUSINESS OF INTERIOR DESIGN
WEB SITES RELEVANT TO THIS CHAPTER
KEY TERMS
KEY NAMES
ORGANIZATIONS
WHAT WOULD YOU DO?
REFERENCES
CHAPTER 2 PROFESSIONAL ADVANCEMENT
EDUCATIONAL PREPARATION
INTERNSHIPS
LIFELONG LEARNING
PROFESSIONAL CERTIFICATION
LICENSING AND REGISTRATION
PROFESSIONAL ASSOCIATIONS
WEB SITES RELEVANT TO THIS CHAPTER
KEY TERMS
ORGANIZATIONS
WHAT WOULD YOU DO?
REFERENCES
CHAPTER 3 GOING GLOBAL
GLOBAL DESIGN WORK
PROFESSIONAL PRACTICE IN A GLOBAL MARKET
CULTURAL SENSITIVITY
INTERNATIONAL ETIQUETTE
WEB SITES RELEVANT TO THIS CHAPTER
KEY TERMS
WHAT WOULD YOU DO?
REFERENCES
PART 2 CAREER PATHS
CHAPTER 4 WHERE DO DESIGNERS WORK?
HOW DO DESIGNERS WORK?
TYPES OF WORK ENVIRONMENTS
COLLABORATION
EXPECTATIONS
YOUR FIRST JOB
ON‐THE‐JOB STRATEGIES
MAKING A CAREER CHANGE
WEB SITES RELEVANT TO THIS CHAPTER
KEY TERMS
WHAT WOULD YOU DO?
REFERENCES
CHAPTER 5 PROFESSIONAL OPTIONS
A PERSONAL MISSION STATEMENT
PERSONAL AND PROFESSIONAL GOALS
CAREER DECISIONS
DESIGN CAREER SPECIALTIES
WEB SITES RELEVANT TO THIS CHAPTER
KEY TERMS
WHAT WOULD YOU DO?
REFERENCES
CHAPTER 6 THE JOB SEARCH
THE SEARCH IS ON
RESUMES
THE COVER LETTER
PORTFOLIOS
HOW EMPLOYERS REVIEW RESUMES AND COVER LETTERS
THE JOB INTERVIEW
TYPICAL INTERVIEW QUESTIONS
ILLEGAL QUESTIONS
FOLLOW‐UP
WEB SITES RELEVANT TO THIS CHAPTER
KEY TERMS
WHAT WOULD YOU DO?
REFERENCE
PART 3 PROFESSIONAL RESPONSIBILITY
CHAPTER 7 ETHICS AND PROFESSIONAL CONDUCT
ETHICAL STANDARDS
ETHICS IN THE BUSINESS ENVIRONMENT
PROFESSIONAL CONDUCT
WEB SITES RELEVANT TO THIS CHAPTER
KEY TERMS
WHAT WOULD YOU DO?
REFERENCES
CHAPTER 8 LEGAL RESPONSIBILITIES
THE LEGAL ENVIRONMENT OF INTERIOR DESIGN PRACTICE
CRIMINAL VERSUS TORT LAW
NEGLIGENCE
INTENTIONAL TORTS
INTELLECTUAL PROPERTY—COPYRIGHT
CODE COMPLIANCE
WEB SITES RELEVANT TO THIS CHAPTER
KEY TERMS
WHAT WOULD YOU DO?
REFERENCES
PART 4 DEFINING THE PROJECT
CHAPTER 9 PROJECT COMPENSATION AND DESIGN FEES
CALCULATING THE BILLING RATE
WHICH COMPENSATION METHOD?
ESTIMATING DESIGN FEES
INDIRECT JOB COSTS
METHODS FOR SETTING DESIGN FEES
WEB SITES RELEVANT TO THIS CHAPTER
KEY TERMS
WHAT WOULD YOU DO?
CHAPTER 10 PREPARING DESIGN CONTRACTS
DEFINITION AND BASIC ELEMENTS OF A CONTRACT
LETTER OF AGREEMENT OR CONTRACT?
PROPOSALS VERSUS CONTRACTS
CONTRACT FORM AND THE STATUTE OF FRAUDS
DEVELOPING THE DESIGN CONTRACT
CONTENT FORMALITIES
INTERIOR DESIGN CONTRACTS: CONTENT AND FORM
PERFORMANCE AND BREACH
TERMINATION BY AGREEMENT
AVOIDING CONTRACT DISPUTES
WEB SITES RELEVANT TO THIS CHAPTER
KEY TERMS
WHAT WOULD YOU DO?
REFERENCES
CHAPTER 11 TRADE SOURCES
INTERNET SOURCING
MANUFACTURERS
SALES REPRESENTATIVES
MARTS, SHOWROOMS, AND MARKET CENTERS
LOCAL SHOWROOMS
RETAIL SPECIALTY STORES
MANUFACTURER’S DEALERS
TRADES AND CRAFTS RESOURCES
CONSTRUCTION CONTRACTORS
SELECTING TRADE SOURCES
WEB SITES RELEVANT TO THIS CHAPTER
KEY TERMS
WHAT WOULD YOU DO?
CHAPTER 12 PRODUCT PRICING
PRICING
PRICING TERMS
DISCOUNTS
SELLING PRICES
DEPOSITS, DOWN PAYMENTS, AND RETAINERS
FREIGHT AND FOB
DELIVERY AND INSTALLATION CHARGES
SALES AND USE TAXES
WEB SITES RELEVANT TO THIS CHAPTER
KEY TERMS
WHAT WOULD YOU DO?
REFERENCES
CHAPTER 13 THE SELLING OF GOODS: THE UNIFORM COMMERCIAL CODE AND WARRANTIES
HISTORIC OVERVIEW OF THE UCC
UCC DEFINITIONS
THE BUYER’S RIGHTS AND OBLIGATIONS
THE SELLER’S RIGHTS AND OBLIGATIONS
STATUTE OF FRAUDS
THE SALES CONTRACT
ELECTRONIC AGREEMENTS AND SIGNATURES
SALES ON APPROVAL
TITLE
RISK
WARRANTIES AND PRODUCT LIABILITY
WEB SITES RELEVANT TO THIS CHAPTER
KEY TERMS
WHAT WOULD YOU DO?
REFERENCES
PART 5 PROJECT DELIVERY
CHAPTER 14 BUILDING CLIENT RELATIONSHIPS
UNDERSTANDING YOUR CLIENT
BUYER DEMOGRAPHICS
THE BUYER DECISION‐MAKING PROCESS
CREATING CUSTOMER LOYALTY
MANAGING CUSTOMER EXPECTATIONS
BRINGING VALUE TO CLIENTS THROUGH DESIGN
NEGOTIATING
CONFIDENTIALITY
GOOD IMPRESSIONS
WEB SITES RELEVANT TO THIS CHAPTER
KEY TERMS
WHAT WOULD YOU DO?
REFERENCES
CHAPTER 15 THE PROJECT MANAGEMENT PROCESS
WHAT IS PROJECT MANAGEMENT?
THE ROLE OF THE DESIGNER/SPECIFIER
PHASES OF AN INTERIOR DESIGN PROJECT
STAKEHOLDERS
SELECTING PROJECT TEAMS
PROJECT DELIVERY METHODS
BUILDING INFORMATION MODELING (BIM)
RISK MANAGEMENT
VALUE ENGINEERING
PLAN REVIEW BOARDS
PROJECT SCHEDULES
PROJECT BUDGETING
MANAGING AND RECORDING YOUR TIME
PROJECT FILES OR JOB BOOKS
WEB SITES RELEVANT TO THIS CHAPTER
KEY TERMS
WHAT WOULD YOU DO?
REFERENCES
CHAPTER 16 CONTRACT DOCUMENTS AND SPECIFICATIONS
CONTRACT DOCUMENTS
SPECIFICATIONS
SPECIFICATIONS ORGANIZATION
SUSTAINABLE PRODUCT SPECIFICATIONS
CONSTRUCTION AGREEMENT
COMPETITIVE BIDDING
MODIFICATIONS
SUBMITTALS
WEB SITES RELEVANT TO THIS CHAPTER
KEY TERMS
WHAT WOULD YOU DO?
REFERENCES
CHAPTER 17 CONTRACT ADMINISTRATION: CONSTRUCTION AND ORDER PROCESSING
CONTRACT ADMINISTRATION: CONSTRUCTION
CONTRACT ADMINISTRATION: PROCUREMENT AND ORDER PROCESSING
SHIPPING AND FREIGHT
EXPEDITING
WEB SITES RELEVANT TO THIS CHAPTER
KEY TERMS
WHAT WOULD YOU DO?
CHAPTER 18 CONTRACT ADMINISTRATION: DELIVERY AND PROJECT CLOSEOUT
DELIVERY AND INSTALLATION
PROJECT CLOSEOUT
POSTOCCUPANCY AND FOLLOW-UP
WEB SITES RELEVANT TO THIS CHAPTER
KEY TERMS
WHAT WOULD YOU DO?
PART 6 ESTABLISHING AN INTERIOR DESIGN PRACTICE
CHAPTER 19 CREATING AND MANAGING AN INTERIOR DESIGN PRACTICE
MOTIVATIONS FOR BUSINESS OWNERSHIP
UNDERSTANDING THE RISKS OF BUSINESS OWNERSHIP
ADVANTAGES AND DISADVANTAGES OF BUSINESS OWNERSHIP
TYPES OF PRACTICE ORGANIZATIONS
WORKING ALONE
BUYING AN EXISTING BUSINESS
THE STAGES OF A BUSINESS
FUNCTIONS OF MANAGEMENT
MANAGEMENT STYLES
WEB SITES RELEVANT TO THIS CHAPTER
KEY TERMS
WHAT WOULD YOU DO?
REFERENCES
CHAPTER 20 ADVICE AND COUNSEL
ATTORNEY
ACCOUNTANT
BANKER
SOURCES OF CAPITAL
ESTABLISHING BUSINESS CREDIT
NSURANCE
TECHNICAL CONSULTANTS
SOURCES OF INFORMATION AND ASSISTANCE
WEB SITES RELEVANT TO THIS CHAPTER
KEY TERMS
ORGANIZATIONS
WHAT WOULD YOU DO?
REFERENCE
CHAPTER 21 PREPARING THE BUSINESS PLAN
THE BUSINESS PLAN
START-UP COSTS
SETTING UP THE OFFICE
WEB SITES RELEVANT TO THIS CHAPTER
KEY TERMS
WHAT WOULD YOU DO?
CHAPTER 22 BUSINESS FORMATIONS
SOLE PROPRIETORSHIP
PARTNERSHIPS
LIMITED LIABILITY COMPANY (LLC)
CORPORATIONS
JOINT VENTURE
WEB SITES RELEVANT TO THIS CHAPTER
KEY TERMS
WHAT WOULD YOU DO?
REFERENCES
CHAPTER 23 BUSINESS LEGAL FILINGS AND LICENSES
BUSINESS LEGAL FILINGS
LICENSES
INCOME TAX BASICS
WEB SITES RELEVANT TO THIS CHAPTER
KEY TERMS
FILINGS
WHAT WOULD YOU DO?
REFERENCE
PART 7 MARKETING FOR SUCCESS
CHAPTER 24 FUNDAMENTALS OF MARKETING
WHAT IS MARKETING?
ONLINE MARKETING: AN OVERVIEW
THE FOUR Ps OF MARKETING
MARKETING ANALYSIS
BRANDING
TARGET MARKETING
ESTABLISHING A NICHE
MARKETING PLAN
WEB SITES RELEVANT TO THIS CHAPTER
KEY TERMS
WHAT WOULD YOU DO?
REFERENCES
CHAPTER 25 PROMOTIONAL TOOLS
PROMOTION
PUBLIC RELATIONS
PUBLICITY
PRESS RELEASES
TRADITIONAL MARKETING TOOLS: AN OVERVIEW
PROPOSALS AS A MARKETING TOOL
WEB SITES RELEVANT TO THIS CHAPTER
KEY TERMS
WHAT WOULD YOU DO?
REFERENCES
CHAPTER 26 MARKETING ONLINE
AN INTRODUCTION TO ONLINE MARKETING
WEB SITES RELEVANT TO THIS CHAPTER
KEY TERMS
WHAT WOULD YOU DO?
REFERENCES
CHAPTER 27 SELLING STRATEGIES
WHAT IS SELLING?
SELLING SERVICES VERSUS PRODUCTS
SELLING TECHNIQUES
THE SELLING PROCESS
TYPES OF PRESENTATIONS
THE INITIAL CLIENT INTERVIEW
CLOSING TECHNIQUES
PRESENTATION FOLLOW‐UP
OVERCOMING OBJECTIONS
ADDITIONAL GUIDELINES FOR MAKING PRESENTATIONS
WEB SITES RELEVANT TO THIS CHAPTER
KEY TERMS
WHAT WOULD YOU DO?
REFERENCES
PART 8 MANAGING AN INTERIOR DESIGN PRACTICE
CHAPTER 28 MONEY MANAGEMENT
ACCOUNTING METHODS: ACCRUAL VERSUS CASH ACCOUNTING
ACCOUNTING RECORDS AND SYSTEMS
BASIC FINANCIAL REPORTS: INCOME STATEMENT BALANCE SHEET, AND STATEMENT OF CASH FLOWS
COMPUTER APPLICATIONS FOR ACCOUNTING
MANAGING YOUR FINANCES
FINANCIAL RATIOS AND PERCENTAGES
CONTROLLING OVERHEAD
WEB SITES RELEVANT TO THIS CHAPTER
KEY TERMS
WHAT WOULD YOU DO?
CHAPTER 29 EMPLOYEE MANAGEMENT
THE AGENCY RELATIONSHIP
JOB CLASSIFICATIONS
JOB DESCRIPTIONS
EMPLOYMENT AT WILL
EMPLOYMENT CONTRACTS
INDEPENDENT CONTRACTORS
COMPENSATION AND FRINGE BENEFITS
THE PERFORMANCE EVALUATION
THE EMPLOYEE HANDBOOK
MENTORING
SEXUAL HARASSMENT
FEDERAL LAWS REGULATING EMPLOYMENT
WEB SITES RELEVANT TO THIS CHAPTER
KEY TERMS
FEDERAL EMPLOYMENT LAWS AND COMMISSIONS
WHAT WOULD YOU DO?
REFERENCES
CHAPTER 30 STRATEGIC PLANNING: DESIGNING THE FUTURE
THE IMPORTANCE OF PLANNING
STRATEGIC PLANNING BASICS
MISSION STATEMENTS
BUSINESS ANALYSIS
BUSINESS GOALS, OBJECTIVES, STRATEGIES, AND TACTICS
BUDGETING
MEASURING PERFORMANCE
BENCHMARKING
WEB SITES RELEVANT TO THIS CHAPTER
KEY TERMS
WHAT WOULD YOU DO?
REFERENCES
APPENDIX: CIDQ DEFINITION OF INTERIOR DESIGN
GLOSSARY
GENERAL REFERENCES
INDEX
EULA