Professional Communication: Consultancy, Advocacy, Activism

✍ Scribed by Louise Mullany

• Publisher: Springer International Publishing;Palgrave Macmillan
• Year: 2020
• Tongue: English
• Leaves: 362
• Series: Communicating in Professions and Organizations
• Edition: 1st ed.
• Category: Library

✦ Synopsis

This edited book presents contemporary empirical research investigating the use of language in professional settings, drawing on the contributions of a set of internationally-renowned authors. The book takes a critical approach to understanding professional communication in a range of fields and global contexts. Split into three parts, covering Business and Organisations, Healthcare, and Politics and Institutions, the contributors explore how and why academics engage in workplace research which takes the form of 'consultancy', 'advocacy' and 'activism'. In light of an ever-changing, ever-demanding global landscape, this volume offers new theoretical and methodological ways of conducting professional communication research with real-world impact. It will be of interest to linguistics and communication researchers and practitioners, particularly those working in sociolinguistics, discourse analysis, business communication, health communication, political communication, language and the law and organisational studies.

✦ Table of Contents

Front Matter ....Pages i-xxxi
Rethinking Professional Communication: New Departures for Global Workplace Research (Louise Mullany)....Pages 1-26
Front Matter ....Pages 27-27
Training ‘International Engineers’ in Japan: discourse, Discourse and Stereotypes (Michael Handford)....Pages 29-46
The Relevance of Applied Linguistic and Discourse Research: On the Margins of Communication Consultancy (Erika Darics)....Pages 47-64
Language, Gender and Leadership: Applying the Sociolinguistics of Narrative and Identity in East Africa (Masibo Lumala, Louise Mullany)....Pages 65-88
Culture Change and Rebranding in the Charity Sector: A Linguistic Consultancy Approach (Veronika Koller, Gill Ereaut)....Pages 89-111
The Practitioner’s View: The Value of Linguistics in International Business Consultancy (Roshni Mooneeram)....Pages 113-126
Front Matter ....Pages 127-127
Talking About Diabetes and Healthy Lifestyle in Primary Healthcare—Translating Research Findings into Practice (Maria Stubbe, Lindsay Macdonald, Rachel Tester, Lesley Gray, Jo Hilder, Kevin Dew et al.)....Pages 129-150
Speaking of Digital Communication: Home-Based Telehealth for Patients and Providers (Boyd H. Davis, Kathryn Van Ravenstein, Charlene Pope)....Pages 151-167
Communication Accommodation Theory as an Intervention Tool to Improve Interprofessional Practice in Healthcare (Bernadette M. Watson)....Pages 169-189
Communicating Nuanced Results in Language Consultancy: The Case of Cancer and the Violence Metaphor (Zsófia Demjén, Elena Semino)....Pages 191-210
‘We Might Have a Conversation Once a Week but the Quality Is High’: Research and Consultancy in Primary Care Multidisciplinary Teams (Claire Mann)....Pages 211-223
Front Matter ....Pages 225-225
Social Media Interventions and the Language of Political Campaigns: From Online Petitions to Platform Policy Changes (Claire Hardaker)....Pages 227-247
The Language of ‘Misogyny Hate Crime’: Politics, Policy and Policing (Louise Mullany, Loretta Trickett)....Pages 249-272
Changing Educational Policies: Language and Sexuality in Schools (Helen Sauntson)....Pages 273-290
Towards an Understanding of Linguistic Consultancy: How Do Linguists Approach the Task of Evaluating Sociolinguistic Practice in Consultancy Sessions? (Kieran File, Stephanie Schnurr)....Pages 291-310
The View from Outside: Communicating Influence and Organisational Change: Reflections from a Police Chief Constable (Susannah Fish)....Pages 311-323
Front Matter ....Pages 325-325
Epilogue: Future Directions—What Next? (Janet Holmes)....Pages 327-341
Back Matter ....Pages 343-347

✦ Subjects

Linguistics; Sociolinguistics; Pragmatics; Discourse Analysis; Sociology of Work; Political Communication