✦ LIBER ✦
Product liability matters, formerly strangers to ADR, slowly become an example for customer relations
- Book ID
- 101463061
- Publisher
- Wiley (John Wiley & Sons)
- Year
- 1999
- Weight
- 93 KB
- Volume
- 17
- Category
- Article
- ISSN
- 1549-4373
No coin nor oath required. For personal study only.
✦ Synopsis
The "Mediator's Deskbook," CPRs latest book, can now be previewed and ordered on the World Wide Web.
Kathleen M. Scanlon, CPRs vice president for research, counseling and publications, wrote the practical mediators' assistance guide. It contains practice tips, checklists and basic forms and agreements.
Highlights from the book are now available at www.cpradr.org/mediators deskbook.htm1. The highlights include a process overview, retention issues, case examples and resources, a detailed rnedia-