Process Management: A Multi-disciplinary Guide to Theory, Modeling, and Methodology

✍ Scribed by Nadja Damij, Talib Damij (auth.)

• Publisher: Springer-Verlag Berlin Heidelberg
• Year: 2014
• Tongue: English
• Leaves: 223
• Series: Progress in IS
• Edition: 1
• Category: Library

✦ Synopsis

Process management affects the functioning of every organization and consequently affects each of us. This book focuses on the multi-disciplinary nature of process management by explaining its theoretical foundations in relation to other areas such as process analysis, knowledge management, and simulation. A crucial linkage between theory and concrete methodology of Tabular Application Development (TAD) is presented as a practical approach consisting of five phases that deal with process identification and modeling, process improvement, development of a process management system and finally - monitoring and maintenance.

This book is important for researchers and students of business and management information systems, especially those dealing with courses on process management or related fields. Managers and professionals in process management will also find this book to be useful for their everyday business.

✦ Table of Contents

Front Matter....Pages i-xvi
Introduction....Pages 1-4
Front Matter....Pages 5-5
Business Process....Pages 7-24
Business Process Modeling....Pages 25-43
Business Process Approaches....Pages 45-60
Process Analysis....Pages 61-83
Knowledge Management....Pages 85-98
Simulation....Pages 99-112
Data Modeling....Pages 113-122
Front Matter....Pages 123-123
Phase 1: Process Identification....Pages 125-130
Phase 2: Process Modeling....Pages 131-142
Phase 3: Process Improvement and Innovation....Pages 143-163
Phase 4: System Development....Pages 165-182
Phase 5: Maintenance....Pages 183-185
Case Study 2....Pages 187-203
Back Matter....Pages 205-213

✦ Subjects

Business Information Systems; Organization/Planning; Information Systems Applications (incl. Internet)