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Process coupling in business process engineering

✍ Scribed by Thomas R. Gulledge; Rainer A. Sommer


Publisher
John Wiley and Sons
Year
1999
Tongue
English
Weight
388 KB
Volume
6
Category
Article
ISSN
1092-4604

No coin nor oath required. For personal study only.

✦ Synopsis


Many Business Process Engineering (BPE) methods focus on information flows, function identification and process decomposition. Although these concepts are important, the authors have found that the consistent assignment of performance measures, policies, and regulations are of equal importance. Inconsistent performance measures and policy formulation and review result in significant implementation problems in a BPE effort. This paper identifies Process Coupling as the result of inconsistent performance measures, policies, and regulations; and with the help of a case study, demonstrates how the resulting implementation problems may be alleviated.


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