𝔖 Bobbio Scriptorium
✦   LIBER   ✦

Private Provision of Services and Infrastructure – An Expanding Industry of the Nineties

✍ Scribed by Michael J. Vertigan

Book ID
108523923
Publisher
John Wiley and Sons
Year
1999
Tongue
English
Weight
34 KB
Volume
58
Category
Article
ISSN
0313-6647

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This paper analyzes the relationship between privatization and service quality in the electricity industry, and tests the hypothesis that managerial behavior is a significant intervening factor. The sample includes 31 Italian distributors over the period 1998-2004; their quality performance is repre