Presenting information under conditions of uncertainty and availability: Some recommendations
✍ Scribed by Richard A. Cosier; Dan R. Dalton
- Publisher
- John Wiley and Sons
- Year
- 1988
- Tongue
- English
- Weight
- 892 KB
- Volume
- 33
- Category
- Article
- ISSN
- 8756-6079
No coin nor oath required. For personal study only.
✦ Synopsis
An appropriate method for presenting information to the decision maker should depend on the situation. Rather than discuss well-structured, semi-structured, and unstructured situations, this paper proposes a matrix combining levels of uncertainty and amounts of available information. Based on combinations of these two factors, various methods of presenting information are recommended. High information, low uncertainty lends itself to mathematical formulae, procedures, and management information systems (MIS). Low uncertainty and low information seems to benefit from decision support systems (DSS). High uncertainty and high information may benefit from expert systems and a devil's advocate element. Finally, high uncertainty and low information may be appropriate for a dialectical inquiry method of presenting information.