Predictors of information technology support for inter-organizational knowledge management: lessons learned from law firms in Norway
✍ Scribed by Petter Gottschalk
- Publisher
- John Wiley and Sons
- Year
- 2001
- Tongue
- English
- Weight
- 97 KB
- Volume
- 8
- Category
- Article
- ISSN
- 1092-4604
- DOI
- 10.1002/kpm.115
No coin nor oath required. For personal study only.
✦ Synopsis
Abstract
Law firms represent an industry that seems very well suited to knowledge management investigation. They are knowledge intensive, and the use of advanced technology may well transform these organizations in the future. This paper reports results from a survey of Norwegian law firms on the use of information technology to support inter‐organizational knowledge management. Two predictors of IT support were significant: firm cooperation and knowledge cooperation. Inter‐organizational trust was not a significant predictor. Software and systems most frequently used include word processing, electronic mail and legal databases. Copyright © 2001 John Wiley & Sons, Ltd.