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Practices of managing knowledge sharing: towards a second wave of knowledge management

โœ Scribed by Marleen Huysman; Dirk de Wit

Publisher
John Wiley and Sons
Year
2004
Tongue
English
Weight
114 KB
Volume
11
Category
Article
ISSN
1092-4604

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โœฆ Synopsis

Abstract

This paper presents case study findings on practices of knowledge sharing in 10 large companies, each with more than 1000 employees. All initiatives belong to the soโ€called โ€˜first wave of knowledge managementโ€™, where the focus is on knowledge acquisition, exchange and creation by individual employees, supported by information and communications technologies and introduced by management. We found various biases and traps that seem to be general within the โ€˜first waveโ€™ of managing knowledge. Based on this research, we discuss conditions of the โ€˜second wave of knowledge managementโ€™ that might overcome the various problems that we encountered. Copyright ยฉ 2004 John Wiley & Sons, Ltd.

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