PHR Study Guide 2023-2024 - 3 Full-Length Practice Tests, Secrets Prep Book for the HRCI PHR Certification Exam:

✍ Scribed by Matthew Bowling, Mometrix

• Publisher: Mometrix Media LLC
• Year: 2022
• Tongue: English
• Leaves: 230
• Edition: 5
• Category: Library

✦ Synopsis

Mometrix Test Preparation's PHR Study Guide 2023-2024 - Secrets Prep Book is the ideal prep solution for anyone who wants to pass their Professional in Human Resources Certification Exam. The exam is extremely challenging, and thorough test preparation is essential for success. Our study guide includes:

• Practice test questions with detailed answer explanations
• Tips and strategies to help you get your best test performance
• A complete review of all PHR test sections

Mometrix Test Preparation is not affiliated with or endorsed by any official testing organization. All organizational and test names are trademarks of their respective owners.

The Mometrix guide is filled with the critical information you will need in order to do well on your PHR exam: the concepts, procedures, principles, and vocabulary that the Human Resource Certification Institute (HRCI) expects you to have mastered before sitting for your exam.

Test sections include:

• Business Management
• Talent Planning and Acquisition
• Learning and Development
• Total Rewards
• Employee and Labor Relations

...and much more!

Our guide is full of specific and detailed information that will be key to passing your exam. Concepts and principles aren't simply named or described in passing, but are explained in detail. The Mometrix PHR study guide is laid out in a logical and organized fashion so that one section naturally flows from the one preceding it. Because it's written with an eye for both technical accuracy and accessibility, you will not have to worry about getting lost in dense academic language.

Any test prep guide is only as good as its practice questions and answer explanations, and that's another area where our guide stands out. The Mometrix test prep team has provided plenty of PHR practice test questions to prepare you for what to expect on the actual exam. Each answer is explained in depth, in order to make the principles and reasoning behind it crystal clear.

We've helped hundreds of thousands of people pass standardized tests and achieve their education and career goals. We've done this by setting high standards for Mometrix Test Preparation guides, and our PHR Study Guide 2023-2024 - Secrets Prep Book is no exception. It's an excellent investment in your future. Get the PHR review you need to be successful on your exam.

✦ Table of Contents

Introduction
Secret Key #1 – Plan Big, Study Small
Secret Key #2 – Make Your Studying Count
Secret Key #3 – Practice the Right Way
Untimed and Open-Book Practice
Timed and Open-Book Practice
Timed and Closed-Book Practice
Secret Key #4 – Pace Yourself
Secret Key #5 – Have a Plan for Guessing
Test-Taking Strategies
Read Carefully
Contextual Clues
Prefixes
Hedge Words
Switchback Words
Face Value
Answer Selection
Answer Choice Families
Eliminate Answers
Avoid Fact Traps
Extreme Statements
Benchmark
Predict the Answer
Tough Questions
Check Your Work
Pace Yourself
Don’t Rush
Keep Moving
Business Management
Vision, Mission, Values, and Structure of the Organization
Mission and Vision Statements
Operational Structures
Legislative and Regulatory Knowledge
Federal Bill Process
Influencing Legislation
Corporate Governance
Governance Process
Principles of Corporate Citizenship and Governance
Employee Communications
Elements of Communication
General Communication Techniques
Planning Communications
Active Listening
Communication Techniques for Specialized Situations
Giving Feedback
Facilitating Focus Groups
Facilitating Staff Meetings
Communications Media
Encouraging Communication and Involvement
Involvement Strategies:
Communication Strategies:
Ethical and Professional Standards
Ethical Practice
Transparency
Confidentiality
Anonymity
Personal Integrity
Professional Integrity
Ethical Agent
Conflicts of Interest
Privacy Principles
Code of Conduct
HRIS and Data Reporting
HRIS/HCM Software
Basic Concepts in Statistics and Measurement
Descriptive Statistics
Correlation
Regression Analysis
Reliability
Validity
Interpretation of Data and Charts
Using Data to Support a Business Case
Change Management
Gene Dalton's Theory of Lasting Change
Lewin’s Change Management Model
McKinsey 7-S Model
John Kotter’s 8-Step Change Model
Organizational Change Processes
Leadership Buy-In
Building a Case for Change
Engaging Employees
Communicating Change
Removing Barriers
Ensuring Change Management Is Successful and Avoiding Failures
Forces and Kinds of Organizational Change
Targets of Change
Risk Management
Risk Types
Risk Assessments
Handling Risks
EPLI
Harassment Training
Work-Related Problems of Alcoholism and Drug Abuse
Drug-Free Workplace Act
Cautionary Measures When Designing Drug Testing Programs
Qualitative and Quantitative Methods for Analytics
Financial Analysis Methods to Assess Business Health
Marketing and Sales Metrics
Operations and Business Development Metrics
Information Technology Metrics
General Business and Economic Environment Metrics
Talent Planning and Acquisition
Federal Laws and Regulations
Discrimination and Unlawful Employment Practices
EEOC
Title VII
ADEA
ADA
CRA of 1991
Rehabilitation Act of 1973
VEVRAA
IRCA
Discrimination Claims and Lawsuits
Meritor Savings Bank v. Vinson
Pregnancy Discrimination in Employment Act of 1978
Vocational Rehabilitation Act
UGESP
Griggs v. Duke Power Co. (1971)
Phillips v. Martin Marietta Corp. (1971)
Executive Orders
AAPs
Employee Polygraph Protection Act of 1988
USERRA
WARN Act
Planning Concepts and Terms
Succession Planning
Workforce Planning
Forecasting Methods
Long-Term Forecasting Techniques for Planning Employment Needs
Job Analysis
Attrition
Stages of Human Resource Planning
Current Market Situation and Talent Pool Availability
Analytical Steps for Evaluating Labor Supply and Demand
Demographic Forces That Influence the Labor Market
Staffing Alternatives
Internal and External Sourcing Approaches
Outsourcing
Temporary or Contract Workers
Interviewing and Selection Techniques
Interviews
Selection Process
Uses of Job Analysis
Applicant Tracking Systems
Candidate and Employee Testing Processes
Methods for Selection Assessment
Preemployment Tests
Assessment Centers
Concerns with Using Behavioral or Personality Assessments in the Hiring Practice
Ensuring Validity and Reliability of Screening and Selection Methods
Employer Considerations Regarding Pre-Employment Background Checks
Verbal and Written Offers and Contracts
Successful Negotiations
Improving Negotiations
Written Employment Contracts
New Employee Orientation Processes
Approaches to Onboarding
Employee Orientation
Internal Workforce Assessments
Workforce Analysis
Transition Techniques for Corporate Restructuring
Mergers and Acquisitions
Approaches to Restructuring
Restructuring During Mergers and Acquisitions
Restructuring Through Downsizing
Conducting a Layoff or Reduction in Force
Risks and Alternatives to a Layoff or Reduction in Force
Offshoring
Due Diligence
Divestitures
Metrics to Assess Past and Future Staffing Effectiveness
Talent Acquisition Metrics
Four-Fifths Rule and Adverse Impact Analysis
Learning and Development
Theories and Applications
Main Kinds of Learning and Best Processes
Employee Development Methods
On-the-Job Training Methods
Off-the-Job Training Methods
Management and Leadership Development
Adult Learning Processes
Principles of Learning
Bloom’s Taxonomy of Learning
Andragogy and Pedagogy
Malcolm Knowles’s Assumptions of Learners
Training vs. Education and Explicit Knowledge vs. Tacit Knowledge
Learning Styles
Instructional Design Principles and Processes
ADDIE Model
Needs Analysis
Techniques to Assess Training Program Effectiveness
Kirkpatrick’s Four-Level Learning Evaluation Model
Cost/Benefit Analysis
The Learning Curve
Organizational Development
Motivation Theories
Extrinsic vs. Intrinsic Motivation
Taylor’s Scientific Management
Skinner’s Operant Conditioning
McClelland’s Acquired Needs Theory
Locke's Goal-Setting Theory
Vroom’s Expectancy Theory
Attribution Theory
Self-Determination Theory
Job Characteristics Model
Coaching and Mentoring
Coaching
Mentoring
Employee Retention
Causes of Absenteeism and Turnover
Retention and Turnover Metrics
Employee Retention Programs
Employee Lifecycle Phases
Total Rewards
Federal Laws and Regulations
FLSA
Minimum Wage
Overtime
On-Call
Child Labor
Equal Pay Act
Lilly Ledbetter Fair Pay Act of 2009
ERISA
Federal Wage Garnishment Law
FMLA
COBRA
HIPAA
MHPA
PPACA
National Federation of Independent Business v. Sebelius (2012)
OWBPA
REA
Pension Protection Act
OASDI
Compensation Policies, Processes, and Analysis
Types of Rewards
Philosophy
Strategy
Job Analysis and Evaluation
Job Pricing and Pay Structures
Pay Structures
Pay Levels and Pay Banding
Broadbanding
Non-Cash Compensation
Workers’ Compensation
Unemployment Compensation
Cafeteria Plans
Disability Insurance
Employee Wellness Programs
Employee Assistance Programs
Family and Flex Benefits Programs
ESOP
Methods to Align and Benchmark Compensation and Benefits
Salary Surveys
Wage Compression
Compa-Ratio
Calculating Piece Rates
Using Benchmarking to Design Compensation Initiatives
Using Remuneration Surveys to Ensure Competitiveness
Benefits Programs
Pensions or Retirement Plans
Social Security
Healthcare Insurance Plans
FSA
HSA
Leave Plans and Approaches
PTO Policies
Holidays and Other Pay for Time Not Worked
Unpaid Leave
Employee and Labor Relations
General Employee Relations Activities and Analysis
Employee Misconduct Investigations
Weingarten Rights
Grievances
Preventing Retaliation Claims
Federal Laws and Procedures
NLRA
Taft-Hartley Act
Landrum-Griffin Act
NLRB
NLRB vs. Weingarten (1975)
Lechmere, Inc. vs. NLRB (1992)
Norris-LaGuardia Act
Human Relations, Culture, and Values
Human Relations Management Theory
Cultural Intelligence
Cultural Norms, Values, and Dimensions
Hall Model of Organizational Culture
Hofstede Model of Cross-Cultural Differences
Schein’s Model of Organizational Culture
Trompenaars’ Model of Organization Culture
Best Practices for Managing Globally Diverse Workforces
Interactions and Conflicts of Professional and Cultural Values
Methods for Analyzing Employee Attitudes, Opinions, and Satisfaction
Focus Groups
Stay Interviews
Surveys
Diversity and Inclusion
Approaches to an Inclusive Workplace
Diversity Training
Managing a Multigenerational Workforce
Demographic Barriers Encountered in Today’s Workplace
Supporting a LGBTQ Workforce
Workplace Accommodations
Accommodations for Disabilities
Accommodations for Religion
Accommodations for Veterans and Active Military
Occupational Injury and Illness Prevention
Workplace Illness, Injury Prevention, Investigation, Reporting, and Accommodation
Occupational Injuries to Be Reported
Illness and Injury Prevention
Record Keeping
Workplace Safety and Security Risks
Workplace Violence
Fraud and Theft
Corporate Espionage
Sabotage
Kidnapping and Ransom
Mental Health
Emergency Response, Business Continuity, and Disaster Recovery
Preparing for Emergencies and Natural Disasters
Safety and Health Management Plans
Emergency Action Plans
Fire Prevention Plans
Emergency Response Plans
Disaster Recovery Plans
Business Continuity Planning and Recovery
Internal Investigation, Monitoring, and Surveillance
Workplace Injury or Illness Investigation
On-Site Investigations
Off-Site Investigations
Violation Types
Penalties
Data Security and Privacy
Data Integrity
Confidentiality and Disclosures
Importance of IT Security
Collective Bargaining
Negotiation
Perspective Taking
Principled Bargainer
Interest-Based Bargaining
Auction
Bargaining Structures and Processes
Collective Bargaining Agreements
Contract Negotiation
Contract Administration Process
Performance Management
Principles of Effective Performance Appraisal
Performance Appraisal Methods
Ranking Techniques of Appraisal
Rating Techniques of Appraisal
Behaviorally Based Techniques of Appraisal
Narrative Techniques of Appraisal
Common Performance Appraisal Problems
Performance Appraisal Training
Termination
Terminations
Employment-at-Will Doctrine
PHR Practice Test #1
Answer Key and Explanations for Test #1
PHR Practice Test #2
Answer Key and Explanations for Test #2
PHR Practice Test #3
Answer Key and Explanations for Test #3
How to Overcome Test Anxiety
Causes of Test Anxiety
Elements of Test Anxiety
Effects of Test Anxiety
Physical Steps for Beating Test Anxiety
Mental Steps for Beating Test Anxiety
Study Strategy
Step 1: Scope Out the Test
Step 2: Map Out the Material
Step 3: Gather Your Tools
Step 4: Create Your Environment
Step 5: Study!
Step 6: Take a practice test
Test Tips
Important Qualification
Tell Us Your Story
Additional Bonus Material