Phlebotomy: From Student to Professional

✍ Scribed by Bonnie Karen Davis

• Publisher: Delmar Cengage Learning
• Year: 2010
• Tongue: English
• Leaves: 268
• Series: Medical Lab Technician Solutions to Enhance Your Courses!
• Edition: 3
• Category: Library

✦ Synopsis

Prepare for one of the fastest growing careers in health care; or add to your current skills with the 3rd edition of Phlebotomy: From Student to Professional. Soft skills are emphasized throughout with special attention focused on expectations for students not only in the classroom but as they transition to working with patients.. Material on basic blood specimen collection procedures; non-blood collection procedures; and specimen handling has been updated and expanded; preparing you to compete in this hot job market.

✦ Table of Contents

Cover Page
......Page 1
Half-Title Page......Page 11
Title Page
......Page 13
Copyright Page
......Page 15
Dedication......Page 17
Contents......Page 19
List of Procedures
......Page 23
Hand Washing......Page 73
One-Handed Recapping Method......Page 75
Removal of Gloves......Page 76
Applying the Tourniquet......Page 109
Performing the Venipuncture Using the Evacuated System......Page 134
Routine Venipuncture Using the Syringe/Butterfly Needle Collection System......Page 140
Performing a Fingerstick......Page 150
Performing a Heelstick......Page 153
Newborn Screening Procedure for Filter Paper Collection......Page 159
Blood Cultures......Page 161
Bleeding Time Test......Page 164
Template Bleeding Time Procedure......Page 166
Dorsal Hand Vein Venipuncture
......Page 173
Timed-Collection Urine Specimen......Page 192
Telephone Techniques......Page 220
ORGANIZATION OF THIS BOOK......Page 24
NEW FEATURES IN THIS EDITION......Page 26
ABOUT THE AUTHOR......Page 27
PART ONE: Student Success in Phlebotomy......Page 29
CHAPTER 1: The Student’s Role in the Classroom......Page 30
Phlebotomy in the Past
......Page 33
Professionalism......Page 41
Ethics......Page 44
Patient Righ......Page 46
HIPAA......Page 48
Legal Issue......Page 49
Risk Management and Quality Assurance......Page 50
Health Care Facilities That Utilize Phlebotomists......Page 53
Clinical Laboratory Departments......Page 54
Study Skills......Page 56
Clinical Assignment Expectations
......Page 59
Summary......Page 60
Review Activities......Page 61
Discussion Questions......Page 62
CHAPTER 2: The Student’s Role in the Clinical Environment......Page 64
OSHA......Page 66
Biological Hazards and Standard......Page 68
Latex Allergies......Page 79
Chemical Safety......Page 80
Electrical Safety......Page 81
Radiation Safety......Page 82
Review Activities......Page 83
Discussion Questions......Page 84
PART TWO: Blood and Urine Collection......Page 85
CHAPTER 3: The Circulatory System......Page 86
The Heart......Page 88
Blood Vessels......Page 89
Blood......Page 94
Review Activities......Page 103
Discussion Questions......Page 105
CHAPTER 4: Blood Collection Equipment......Page 106
Venipuncture Equipment......Page 108
Capillary Puncture Equipment......Page 119
Review Activities......Page 122
Discussion Question......Page 123
CHAPTER 5: Collection by Routine Venipuncture......Page 124
Organization of Workload......Page 127
Interacting with the Patient......Page 128
Preparing for the Venipuncture......Page 130
Review Activities......Page 142
Discussion Questions......Page 143
CHAPTER 6: Collection by Skin Puncture......Page 144
Choosing the Skin Puncture......Page 146
Site Selection......Page 147
Collection Devices......Page 149
Performing a Heelstick......Page 152
Review Activities......Page 154
Discussion Questions......Page 155
CHAPTER 7: Special Blood Collection Procedures
......Page 156
Newborn Screening......Page 158
Oral Glucose Tolerance Testing......Page 163
Review Activities......Page 168
Discussion Questions......Page 169
CHAPTER 8: Special Considerations......Page 170
Pediatric Blood Collection......Page 172
Elderly Blood Collection......Page 175
Alternative Venipuncture Sites......Page 177
Vascular Access Lines......Page 179
Physiological Venipuncture Reactions......Page 181
Patient-Focused Care and Point-of-Care Testing......Page 183
Discussion Questions......Page 185
CHAPTER 9: Urine Tests......Page 186
The Urinary System......Page 188
Urine Collection......Page 190
Discussion Questions......Page 193
CHAPTER 10: Common Laboratory Tests......Page 194
50 Common Tests......Page 196
Review Activities......Page 210
Discussion Question......Page 211
PART THREE: Professional Success in Phlebotomy......Page 213
CHAPTER 11: Communication Skills for the Phlebotomist......Page 214
The Speaker......Page 216
The Listener......Page 219
Summary......Page 221
Review Activities......Page 222
Discussion Questions......Page 223
CHAPTER 12: Conflict Management Skills......Page 224
Conflict Styles......Page 226
Conflict Management......Page 228
Problem Solving......Page 230
Discussion Questions......Page 231
CHAPTER 13: Becoming a Professional......Page 232
Customer Satisfaction......Page 234
Phlebotomy Certification......Page 237
Researching Potential Employment......Page 238
Qualities of the Successful Employee......Page 240
Review Activities......Page 244
Discussion Questions......Page 247
Appendix......Page 248
References......Page 249
C......Page 251
E......Page 252
L......Page 253
R......Page 254
V......Page 255
B......Page 256
C......Page 258
E......Page 259
H......Page 260
L......Page 261
N......Page 262
P......Page 263
R......Page 264
S......Page 265
V......Page 266
Y......Page 267

✦ Subjects

Медицинские дисциплины;