Service Science in China || Service Phil
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Huo, Jiazhen; Hong, Zhisheng
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Article
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2012
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Springer Berlin Heidelberg
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German
โ 280 KB
A service economy era is coming! As the basic discipline of service dominant era, service science mainly studies common rules of service activities, aiming to provide theoretical bases for creating service value in the new era. The book, which integrates knowledge of service management, operational