Personal Interaction Encounter, Customer Involvement, Familiarity and Customer Service Experience in Malaysian Public Universities

✍ Scribed by Mamat, Mazlina; Haron, Mahmood Sabri; Razak, Nurhanan Syafiah Abdul

• Book ID: 124124109
• Publisher: Elsevier
• Year: 2014
• Tongue: English
• Weight: 192 KB
• Volume: 130
• Category: Article
• ISSN: 1877-0428
• DOI: 10.1016/j.sbspro.2014.04.034