Performance results: The information technology factor

✍ Scribed by Sharon L. Caudle

• Publisher: John Wiley and Sons
• Year: 1997
• Tongue: English
• Weight: 897 KB
• Volume: 1997
• Category: Article
• ISSN: 1097-6736
• DOI: 10.1002/ev.1080

✦ Synopsis

Information technology is often a keyfuctm in deiivep-ing public services well and at the lowest possible cost. This chapter presentsfive best practices in information technology performance management and measurement. These practices could be wefully applied in other support functions, such as financial management or human resources management.

Performance Results: The Information Technology Factor