Performance Measurement Versus City Service Satisfaction: Intra-City Variations in Quality?

✍ Scribed by David Swindell; Janet Kelly

• Book ID: 110743952
• Publisher: John Wiley and Sons
• Year: 2005
• Tongue: English
• Weight: 121 KB
• Volume: 86
• Category: Article
• ISSN: 0038-4941
• DOI: 10.1111/j.0038-4941.2005.00325.x