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Performance evaluation with fuzzy VIKOR and AHP method based on customer satisfaction in Turkish banking sector

โœ Scribed by Dincer, Hasan; Hacioglu, Umit


Book ID
121825262
Publisher
Emerald Group Publishing Limited
Year
2013
Tongue
English
Weight
99 KB
Volume
42
Category
Article
ISSN
0368-492X

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Performance evaluation with fuzzy VIKOR
โœ Dincer, Hasan; Hacioglu, Umit ๐Ÿ“‚ Article ๐Ÿ“… 2013 ๐Ÿ› Emerald Group Publishing Limited ๐ŸŒ English โš– 99 KB

## Purpose โ€“ Firms operating in the service sector must have a dynamic structure to be competitive in a volatile business environment. The dynamic structure brings skilled employees and talented managers together to create effective strategies for global competition. In traditional retail service