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Patterns of burnout among managers and professionals: a comparison of models

โœ Scribed by Cynthia L. Cordes; Thomas W. Dougherty; Michael Blum


Publisher
John Wiley and Sons
Year
1997
Tongue
English
Weight
219 KB
Volume
18
Category
Article
ISSN
0894-3796

No coin nor oath required. For personal study only.

โœฆ Synopsis


Using structural equation modeling, this paper compares the intertemporal sequences of the burnout components proposed by Maslach (1982) and Golembiewski (1989) using responses from 354 human resource professionals. The relationship between the burnout components and several critical variables that are theoretically linked to the phenomenon are also investigated. Studying human resource professionals allows us to examine the generalizability of burnout. This group of employees provides a range of services to a largely internal client group, and thus experience strain from interpersonal interactions. Results support Maslach's three-factor sequential model of burnout, although its superiority over the Golembiewski sequential model is not deยฎnitive. A post hoc analysis reveals a signiยฎcant path between emotional exhaustion and personal accomplishment, and an insigniยฎcant path between depersonalization and personal accomplishment. Investigation of the relationship between the burnout components and several critical, theoretically linked variables indicates signiยฎcant paths between (a) role overload and emotional exhaustion, (b) noncontingent punishment and depersonalization, and (c) contingent rewards and personal accomplishment. The work documents the generalizability of burnout to managers and professionals in corporate settings.


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