Overcoming Bias: Building Authentic Relationships across Differences

✍ Scribed by Tiffany Jana, Matthew Freeman

• Publisher: Berrett-Koehler Publishers
• Year: 2016
• Tongue: English
• Leaves: 121
• Edition: 1
• Category: Library

✦ Synopsis

Control, Conquer, and Prevail!

Everybody’s biased. The truth is, we all harbor unconscious assumptions that can get in the way of our good intentions and keep us from building authentic relationships with people different from ourselves. Tiffany Jana and Matthew Freeman use vivid stories and fun (yes, fun!) exercises and activities to help us reflect on our personal experiences and uncover how our hidden biases are formed. By becoming more self-aware, we can control knee-jerk reactions, conquer fears of the unknown, and prevail over closed-mindedness. In the end, Jana and Freeman’s central message is that you are not the problem—but you can be the solution.

✦ Table of Contents

Cover Page
Title Page
Copyright Page
Dedication
Contents
Preface
Introduction: Why is everybody biased but me?
Chapter One: What is bias and why does it matter?
Activity #1 – Job Association
Activity #2 – Implicit Association Test
Chapter Two: Start with you
Activity #3 – Personalization
Chapter Three: In-groups and out-groups
Activity #4 – Devil’s Advocate
Activity #5 – Get Out of the Zone
Chapter Four: Check your privilege (and your ego)
Activity #6 – The Power of Privilege TEDx Talk
Chapter Five: Scan to expand
Activity #7 – Diversity Inventory
Activity #8 – Cultural Inventory
Chapter Six: Ask, don’t assume
Activity #9 – Question Your Assumptions
Chapter Seven: Listen, don’t judge
Activity #10 – Listening Lunch
Conclusion
Activity Guide
Notes
Acknowledgments
Index
About the Authors