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Organizational learning as an organization development intervention in six high-technology firms in Taiwan: An exploratory case study

✍ Scribed by Bella Ya-Hui Lien; Richard Y. Hung; Gary N. McLean


Publisher
John Wiley and Sons
Year
2007
Tongue
English
Weight
515 KB
Volume
18
Category
Article
ISSN
1044-8004

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✦ Synopsis


Abstract

Organizational learning (OL) is about how individuals collect, absorb, and transform information into organizational memory and knowledge. This case study explored how six high‐technology firms in Taiwan chose OL as an organization development intervention strategy. Issues included how best to implement OL; how individuals, teams, and organizations learn; and the extent to which OL activities contributed to organizational performance. Five themes emerged as findings: (1) using language with which employees are familiar, (2) implementing OL concepts that are congruent with employees' work or personal life, (3) putting individual learning first and diffusing it to team learning and organizational learning, (4) using the knowledge management system to create an opportunity for individuals, teams, and the organization to learn, and (5) linking OL to organizational strategy to improve organizational performance.