Organizational Design: A Step-by-Step Approach

✍ Scribed by Richard M. Burton, Børge Obel, Dorthe Døjbak Håkonsson

• Publisher: Cambridge University Press
• Year: 2020
• Tongue: English
• Leaves: 290
• Edition: 4
• Category: Library

✦ Synopsis

Now in its fourth edition, this is the definitive step-by-step 'how to' guide to designing an organization. Building on information processing theory, the book proposes a holistic, multi-contingency model of the organization. This textbook communicates the fundamentals of traditional and new organizational forms, including up-to-date analysis of self-organizing, boss-less, digital, and sustainable organizations. Providing a framework for the practical implementation of organizational design changes, the authors break the process down into seven basic steps: (1) Assessing Goals, (2) Assessing Strategy, (3) Analyzing Structure, (4) Assessing Process and People, (5) Analyzing Coordination, Control and Incentives, (6) Designing the Architecture, and (7) Implementing the Architecture. Each step connects with one of the nine interdependent components of the multi-contingency model, and the authors also provide a logical query process for approaching each of these components. This is an ideal guide for managers or executives interested in assessing their organization and taking steps to redesign it for success, as well as for MBA and executive MBA students looking for an introduction to organizational design.

✦ Table of Contents

Cover
Half-title
Title page
Copyright information
Contents
List of
Figures
List of
Tables
Preface to First Edition
Preface to Second Edition
Preface to Third Edition
Preface to Fourth Edition
An Outline of the Step-by-Step Approach
Step 1 Getting Started
1 Assessing the Scope and Goals of the Organization
The Challenge of Designing
The Multi-Contingency Model
The Information-Processing View in the Digital World
Fit and Misfits in the Model
Select an Organization for Analysis
Assess the Scope of the Organization
Assess the Organization's Goals: Efficiency and Effectiveness
The Four Prototype Designs
Misfits and Balancing Competing Design Dimensions
Diagnostic Questions
Summary
Glossary
Step 2 Assessing the Strategy
2 Strategy
Introduction
Reactor
Defender
Prospector
Analyzer without Innovation
Analyzer with Innovation
Digital Business Strategy
Fit and Misfits
Diagnostic Questions
Summary
Glossary
3 Environment
Introduction
Organizational Boundary and Digital Ecosystems
Environmental Uncertainty and Complexity
Calm Environment
Varied Environment
Locally Stormy Environment
Turbulent Environment
Fit and Misfits
Diagnostic Questions
Summary
Glossary
Step 3 Analyzing the Structure
4 Traditional Configurations of the Firm
Introduction
Configuration
Simple Configuration
Functional Configuration
Divisional Configuration
Matrix Configuration
Configurations for Spanning Geography
Global
International
Multi-Domestic
Transnational
Optimal Sourcing and Local Responsiveness in the Digital World
Fit and Misfits
Diagnostic Questions
Summary
Glossary
5 New Organizational Forms?
Introduction
Self-Organizing and Boss-Less Organizations
The GitHub Case
Self-Organizing versus Hierarchy
Contracts, Shifting Boundaries, and Markets
External Agreements in Organizational Designs
Contracting Examples
When to Use Which Contract
Summary
Glossary
Step 4 Assessing Process and People
6 Work, Task Design, and Agents
Introduction
Tasks and People
Tasks and Robots
Task Design
Orderly
Complicated
Fragmented
Knotty
Fit and Misfits
Diagnostic Questions
Summary
Glossary
7 Leadership and Organizational Climate
Introduction
Leadership Style
Maestro
Manager
Leader
Producer
Organizational Climate
Group
Internal Process
Developmental
Rational Goal
Fit and Misfits
Diagnostic Questions
Summary
Glossary
Step 5 Analyzing Coordination, Control, and Incentives
8 Coordination and Control
Introduction
Coordination and Control Systems
Family
Machine
Market
Clan or Mosaic
Information and Knowledge Systems
Event-Driven
Data-Driven
Agent-Driven
Relationship-Driven
Fit and Misfits
Diagnostic Questions
Summary
Glossary
9 Incentives
Introduction
Personal Pay
Skill Pay
Bonus-Based
Profit-Sharing/Gain-Sharing
Fit and Misfits
Diagnostic Questions
Summary
Glossary
10 Designing the Structure and Coordination
Introduction
The Traditional Designs - When Do They Work?
When to Choose a Simple Configuration
When to Choose a Functional Configuration
When to Choose a Divisional Configuration
When to Choose a Matrix Configuration
Transformation from the Traditional to the New
Self-Organization and Boss-Less Organizations - When Do They Work?
Hybrid Organizational Forms
Ambidextrous Organizations
New Properties of Organizations
The Agile Organization
The Sustainable Organization
The Digital Organization
Summary
Glossary
Step 6 Designing the Architecture
11 Designing the Architecture and the Sequence of Change
Introduction
Setting the Stage for What to Do
The Sequence of Changes
Assessing the Content Costs
Assessing the Process Costs
What Are the Difficulties of Change?
Determining the Sequence of Change
Prototyping and Experimentation
Managing Misfits over Time
Anticipating the Future
Dynamic Fit and Time
The Organizational Life Cycle
Summary
Glossary
Step 7 Implementing the Architecture
12 Implementing the Change: Who Should Do What When?
Introduction
Specifying and Implementing the Change Project
What: Define the Tasks as Projects and Sub-Projects
Who: Allocate Tasks
When: Decide on Milestones and Deadlines
Follow Up on Deadlines
Communication
Summary
Glossary
References
Index