✦ LIBER ✦

Organizational change management is a two-way street

✍ Scribed by Art Worster; Thomas R. Weirich; Frank Andera

Book ID: 102298764
Publisher: John Wiley and Sons
Year: 2011
Tongue: English
Weight: 198 KB
Volume: 22
Category: Article
ISSN: 1044-8136
DOI: 10.1002/jcaf.20724

No coin nor oath required. For personal study only.

✦ Synopsis

Abstract

Business is filled with horror stories about cost overruns and lack of business benefits from implemen‐tations of enterprise software, including SAP. The rapid proliferation of enterprise resource planning (ERP) systems like SAP began two decades ago. Since then, a number of tools and literature have been developed to help identify, address, and resolve the challenges inherent in these systems. Yet, in many cases, we still have the same problems. We seem unable to prevent disappointments, if not fi‐nancial disasters. And for many companies that installed SAP years ago, the expected benefits have not appeared. What can we do to correct these problems? © 2011 Wiley Periodicals, Inc.

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