Organizational Behavior: Bridging Science and Practice

✍ Scribed by Talya Bauer and Berrin Erdogan

• Publisher: FlatWorld
• Year: 2021
• Tongue: English
• Leaves: 1580
• Edition: 4
• Category: Library

✦ Table of Contents

Agreement
About the Authors
Acknowledgments
Preface
1. Organizational Behavior at Work
1.1. The Power of People: The Case of Cayuga Collection
1.2. Understanding Organizational Behavior
1.3. Learning and Retention
1.4. Organizational Behavior Research Methods
1.5. Trends Influencing Organizational Behavior
1.6. Employee Engagement in Organizational Change Toward B Corp Status: The Case of Brew Dr. Kombucha and Tea
1.7. Conclusion
1.8. Exercises
2. Diversity and Inclusion at Work
2.1. Open to All and Color Proud: The Case of Gap Inc.
2.2. Demographic Diversity and Inclusion
2.3. Cultural Diversity
2.4. Focus on Diversity, Ethics, Technology, and National Culture
2.5. Equality as a Core Value: The Case of Salesforce.com
2.6. Conclusion
2.7. Exercises
3. Individual Differences and Perception at Work
3.1. Individuals Bringing Their Full Selves to Work: The Case of Fully
3.2. The Interactionist Perspective: The Role of Fit
3.3. Individual Differences: Values and Personality
3.4. Perception
3.5. Focus on Individual Differences, Ethics, Technology, and National Culture
3.6. Hiring for Match: The Case of Netflix
3.7. Conclusion
3.8. Exercises
4. Attitudes and Behaviors at Work
4.1. Delivering Happiness: The Case of Zoom Video Communications
4.2. Work Attitudes
4.3. Work Behaviors
4.4. Focus on Attitudes and Behaviors, Ethics, Technology, and National Culture
4.5. People Come First: The Case of SAS
4.6. Conclusion
4.7. Exercises
5. Theories of Motivation at Work
5.1. Motivated Employees: The Case of Patagonia
5.2. Understanding Motivation
5.3. Need-Based Theories of Motivation
5.4. Process-Based Theories
5.5. Focus on Motivation, Ethics, Technology, and National Culture
5.6. Creating Happiness via Motivation: The Case of The Walt Disney Company
5.7. Conclusion
5.8. Exercises
6. Designing a Motivating Work Environment
6.1. Performance with Purpose: The Case of PepsiCo
6.2. Motivating Employees Through Job Design
6.3. Motivating Employees Through Goal Setting
6.4. Motivating Employees Through Performance Reviews
6.5. Motivating Employees Through Performance Incentives
6.6. Focus on Motivating Work Environments, Ethics, Technology, and National Culture
6.7. Retail with a Purpose: The Case of REI
6.8. Conclusion
6.9. Exercises
7. Stress and Emotions at Work
7.1. Mitigating Stress with Mission: The Case of SpaceX
7.2. What Is Stress?
7.3. Managing Stress
7.4. What Are Emotions?
7.5. Emotions at Work
7.6. Focus on Stress, Emotions, and Ethics
7.7. Managing Stress and Emotions: The Case of NASA’s Mission to Mars
7.8. Conclusion
7.9. Exercises
8. Communication at Work
8.1. Communication That Transcends Cultures: The Case of IKEA
8.2. Understanding Communication
8.3. Communication Barriers
8.4. Different Types of Communication
8.5. Focus on Communication, Ethics, Technology, and National Culture
8.6. Instant Messaging in the Workplace: The Case of Slack
8.7. Conclusion
8.8. Exercises
9. Groups and Teams at Work
9.1. Building Teams with Kindness: The Case of Kind
9.2. Group Dynamics
9.3. Understanding Team Design Characteristics
9.4. Managing Effective Teams
9.5. Barriers to Effective Teams
9.6. Focus on Managing Groups and Teams, Ethics, Technology, and National Culture
9.7. Four Generations of Teamwork: The Case of the LEGO Group
9.8. Conclusion
9.9. Exercises
10. Conflict and Negotiation at Work
10.1. Addressing Conflict with Employee Activism: The Case of Google
10.2. Understanding Conflict
10.3. Causes and Outcomes of Conflict
10.4. Conflict Management
10.5. Negotiations
10.6. Focus on Conflict and Negotiations, Ethics, Technology, and National Culture
10.7. When Conflict Is Productive: The Case of Amazon
10.8. Conclusion
10.9. Exercises
11. Decision Making and Creativity at Work
11.1. Making the Decision to Invest in Detroit: The Case of Detroit Bikes and Shinola
11.2. Understanding Decision Making
11.3. Faulty Decision Making
11.4. Decision Making in Groups
11.5. Focus on Making Decisions, Ethics, Technology, and National Culture
11.6. Trusting Employees to Make Decisions: The Case of Microsoft
11.7. Conclusion
11.8. Exercises
12. Leading at Work
12.1. An Inclusive Leadership Approach: The Case of Stitch Fix
12.2. Who Is Considered a Leader? Trait Approaches to Leadership
12.3. What Do Leaders Do? Behavioral Approaches to Leadership
12.4. What Is the Role of the Context? Contingency Approaches to Leadership
12.5. What’s New? Contemporary Approaches to Leadership
12.6. Focus on Leading People, Ethics, Technology, and National Culture
12.7. A Different Approach to Leadership at Apple: The Case of Tim Cook
12.8. Conclusion
12.9. Exercises
13. Power, Influence, and Politics at Work
13.1. The Power of Heart: The Case of Southwest Airlines
13.2. The Basics of Power
13.3. The Power to Influence
13.4. Organizational Politics
13.5. Understanding Social Networks
13.6. Focus on Power and Politics, Ethics, Technology, and National Culture
13.7. English Teacher to Billionaire: The Case of Jack Ma
13.8. Conclusion
13.9. Exercises
14. Organizational Structure and Change at Work
14.1. Evolving through Acquisition: The Case of Campbell Soup Company
14.2. Understanding Organizational Structure
14.3. Understanding Organizational Change
14.4. Planning and Executing Change Effectively
14.5. Focus on Organizational Structure and Change, Ethics, Technology, and National Culture
14.6. Changes in Latitudes, Changes in Attitudes: The Case of Kronos
14.7. Conclusion
14.8. Exercises
15. Organizational Culture at Work
15.1. Strong Culture Leads to Strong Performance: The Case of Costco
15.2. Understanding Organizational Culture
15.3. Characteristics of Organizational Culture
15.4. Creating and Maintaining Organizational Culture
15.5. Creating Culture Change
15.6. Focus on Organizational Culture, Ethics, Technology, and National Culture
15.7. When It Comes to Culture, Strong Signals Matter: The Case of General Motors
15.8. Conclusion
15.9. Exercises