Organizational Behavior and Leadership Management Essentials

✍ Scribed by Ivanka Menken

• Publisher: Emereo Publishing
• Year: 2009
• Tongue: English
• Leaves: 305
• Category: Library

✦ Synopsis

A professional technical roadmap to Organizational Behavior, Leadership & Change Management: concept models & process frameworks; goals, metrics & KPIs; performance measurement techniques; motivational & team development strategies; & more.

✦ Table of Contents

Title & Copyright
......Page 2
Write a Review......Page 3
TABLE OF CONTENTS......Page 6
INTRODUCTION ROADMAP......Page 8
INTRODUCATION – ORGANIZATIONAL BEHAVIOR AND LEADERSHIP
......Page 14
ORGANIZATIONAL BEHAVIOR AND LEADERSHIP......Page 32
POWERFUL, INFLUENCE AND PERSUASION......Page 84
MANAGING CHANGE......Page 108
BUSINESS RELATIONSHIP MANAGEMENT......Page 128
SUPPORTING DOCUMENTS......Page 144
ORGANIZATIONAL BEHAVIOR SURVEY......Page 146
MAPPING RESPONSIBILITIES......Page 150
TOPGRADING......Page 160
DEVELOP YOUR LEADERSHIP SKILLS?......Page 176
MOTIVATION......Page 206
KPIs
......Page 224
VALUES, VISION AND MISSION STATEMENTS......Page 232
REWARD SYSTEMS......Page 238
VIRTUAL TEAMS......Page 244
MYTHS AND REALITIES OF VIRTUAL TEAMS......Page 246
TRUST BUILDING AND THE VIRTUAL TEAM......Page 248
THE POWER PROFILE......Page 252
THE S CURVE......Page 256
IMPLEMENTATION TOOLS......Page 260
AVOIDING PRESENTATION FRIGHT AND COMMON PITFALLS......Page 266
MANAGING CHANGE EFFECTIVELY......Page 270
BRM: EXAMPLE JOB DESCRIPTION AND ADVICE......Page 274
BUSINESS RELATIONSHIPMENT MANAGEMENT RESPONSIBILITIES
......Page 276
BRM METRICS AND REPORTS......Page 280
FURTHER INFORMATION......Page 290
INDEX
......Page 291