[Operations Research Proceedings] Operations Research Proceedings 2007 Volume 2007 || A Two-Stage Approach for Improving Service Management in Retail Banking
✍ Scribed by Kalcsics, Jörg; Nickel, Stefan
- Book ID
- 111876645
- Publisher
- Springer Berlin Heidelberg
- Year
- 2008
- Tongue
- English
- Weight
- 99 KB
- Edition
- 1
- Category
- Article
- ISBN
- 3540779035
No coin nor oath required. For personal study only.
✦ Synopsis
The symposium Operations Research 2007 was held from September 5-7, 2007 at the Saarland University in Saarbru ¨cken. This international conference is at the same time the annual meeting of the German - erations Research Society (GOR). The transition in Germany (and many other countries in Europe) from a production orientation to a service society combined with a continuous demographic change generated a need for intensi?ed Op- ations Research activities in this area. On that account this conference has been devoted to the role of Operations Research in the service industry. The links to Operations Research are manifold and include many di?erent topics which are particularly emphasized in scienti?c sections of OR 2007. More than 420 participants from 30 countries made this event very international and successful. The program consisted of three p- nary,elevensemi-plenaryandmorethan300contributedpresentations, which had been organized in 18 sections. During the conference, the GOR Dissertation and Diploma Prizes were awarded. We congratulate all winners, especially Professor Wolfgang Domschke from the Da- stadt University of Technology, on receiving the GOR Scienti?c Prize Award.