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Operations Forensics: Business Performance Analysis Using Operations Measures and Tools

✍ Scribed by Richard Lai


Publisher
The MIT Press
Year
2013
Tongue
English
Leaves
334
Category
Library

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✦ Synopsis


Investors and analysts often need to look into a firm’s operations more deeply than traditional financial statements and models allow. This book describes newly developed tools for using operations metrics to discern and influence the valuation of a firm. It is the first to present these techniques from a unified perspective: that of operations forensics, which looks at operations management not from the traditional point of view of a manager but from that of an investor or shareholder.

After a discussion of financial statements and the useful but incomplete insights they provide, the book covers the three components of operations forensics: operational indicators, operations details that can predict future performance; operational due diligence, methods for verifying companies’ claims about operational excellence and valuing their operational assets; and operational turnaround, an innovative approach to buyout and turnaround strategies. The text also offers brief reviews of operations management concepts, real-world examples of operations forensics, and a glossary. The mathematical material gradually increases in sophistication as the book progresses (but can be skipped without loss of continuity). Each chapter concludes with a β€œTakeaways and Toolkit” section, a brief summary of prior research, and suggestions for further reading.

Operations forensics offers powerful tools and frameworks for financial analysts, private equity firms, managers, and consultants. This book provides a valuable resource for MBA students and practitioners. Downloadable supplementary material for instructors incudes figures form the text and 42 slides that can be used for class presentations.

✦ Table of Contents


I Introduction
1 Operations Forensics
2 What Financial Statements May or May Not Reveal

II Operational Indicators
3 Indicators of Accounting Performance
4 Indicators of Stock Market Performance
5 Indicators of Disruption
6 Indicators of Distress

III Operational Due Diligence
7 The Many Facets of Due Diligence
8 Assessing the Customer Base
9 Assessing Lean Management
10 Assessing Risks
11 Assessing Options

IV Operational Turnarounds
12 Turning Around Purchasing
13 Turning Around Production
14 Turning Around Distribution
15 Sustaining the Turnaround

Appendix A: Industry ROA Trees
Appendix B: Resources
Appendix C: Glossary


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