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Operational technology transfer: Can we calculate the behavior costs?

✍ Scribed by Shanthakumar Palaniswami; Ronald C. Bishop


Publisher
Elsevier Science
Year
1993
Tongue
English
Weight
621 KB
Volume
30-31
Category
Article
ISSN
0925-5273

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✦ Synopsis


Some technology transfer outcomes can be measured rehably. others cannot. Increases m producttvrty, efffictency. and predictabtlity can be seen quantnatively as can decreases m costs and operational down trme By technology we mean "the knowledge, tools. equipment. and work techniques used by an orgamzatron m dehvering Its product or servrce" [I]. In transferrmg technology to an operation. costs assoctated with aqmrmg the knowledge. tools, and equipment are routmely constdered and compared wrth benefits that are expected IO result. However, work techmques that are acqutred ~111 generate costs from any recruitment.

selection, or traming. Some of these costs are drrect, easily identtfied, and thus lend themselves to rehable measurement Others, while important sources of controllable costs, are indtrect, obscure, or hidden, and may be overlooked or ignored because they cannot be eastly measured. The purpose of thts paper is to pomt out some costs assoctated with changes that are required m work behavtor, both m the short-term and in the long-term. m order to meet the challenges of successful technology transfer. The paper also suggests how these costs can and should be determmed. and shows how they can be estimated and controlled m calculating their Impact on the total cost of operational technology transfer