ONLINE CONSUMER PSYCHOLOGY Understanding and Influencing Consumer Behavior in the Virtual World

✍ Scribed by Curtis P. Haugtvedt, Karen A. Machleit, Richard Yalch

Publisher: Psychology Press
Year: 2005
Tongue: English
Leaves: 574
Series: Advertising and Consumer Psychology
Category: Library

No coin nor oath required. For personal study only.

✦ Synopsis

Online Consumer Psychology addresses many of the issues created by the Internet and goes beyond the topic of advertising and the Web to include topics such as customization, site design, word of mouth processes, and the study of consumer decision making while online.

The theories and research methods help provide greater insight into the processes underlying consumer behavior in online environments.

Broken into six sections, this book:

focuses on community and looks at the Internet's ability to bring like-minded individuals from around the world into one forum;
examines issues related to advertising, specifically click-through rates and advertising content placed within gaming online and wireless networks;
provides readers with reasons why consumers customize products and the benefits of customization;
discusses the psychological effects of site design;
asks the question of whether the Internet empowers consumers to make better decisions; and
discusses research tools that can be used online.

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