The research examines the relationships among three dimensions of logistics service performance (operational, relational, and cost performance), customer satisfaction, customer loyalty, and market share. Perceptions of customers of third party logistics (3PL) providers are used to assess 3PL perform
β¦ LIBER β¦
On estimating an individual firm's permanent market share
β Scribed by Shirley S. Yu
- Book ID
- 112729345
- Publisher
- Springer US
- Year
- 1987
- Tongue
- English
- Weight
- 71 KB
- Volume
- 15
- Category
- Article
- ISSN
- 0197-4254
No coin nor oath required. For personal study only.
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