Experience counts: Learning lessons from
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Christopher Ernst; AndrΓ© Martin
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Article
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2007
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John Wiley and Sons
β 643 KB
## Abstract How can leaders help their groups learn lessonsβwhether positive or negativeβfrom key events? A process that CCL calls __critical reflections__ begins with a key event and is followed by three stages: exploring, reflecting, and projecting. The goal is to create a specific action plan th