✦ LIBER ✦
NewYork-Presbyterian Hospital uses Six Sigma to build a culture of quality and innovation
✍ Scribed by Craven, Edward D. ;Clark, John ;Cramer, Mary ;Corwin M.D., Steven J. ;Cooper M.D., Mary Reich
- Publisher
- John Wiley and Sons
- Year
- 2006
- Tongue
- English
- Weight
- 191 KB
- Volume
- 25
- Category
- Article
- ISSN
- 1531-1864
No coin nor oath required. For personal study only.
✦ Synopsis
NewYork-Presbyterian Hospital has amply demonstrated that Six Sigma works as a model for quality in a health care setting. By carefully selecting and supporting Black Belts and choosing projects aligned with the its strategic objectives, the hospital has made impressive improvements in clinical, operational, and service excellence-with a return on investment that would elicit envy in any industry. Just as important, the Six Sigma program has been a catalyst for creating a culture of continuous improvement and innovation.