## Abstract This poster presents an evaluation of NCknows, a stateβwide chat reference service in North Carolina, to explore users' motivation for using this service and how they use the information provided to them in real life situations, which reflects the value of the service to them. Users wer
β¦ LIBER β¦
Motivations and uses: Evaluating virtual reference service from the users' perspective
β Scribed by Jeffrey Pomerantz; Lili Luo
- Book ID
- 113773901
- Publisher
- Elsevier Science
- Year
- 2006
- Tongue
- English
- Weight
- 578 KB
- Volume
- 28
- Category
- Article
- ISSN
- 0740-8188
No coin nor oath required. For personal study only.
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