Modeling real-world information seeking in a corporate environment

✍ Scribed by S. Narayanan; William Bailey; Juee Tendulkar; Karen Wilson; Raymond Daley; Daniel Pliske

• Book ID: 102661217
• Publisher: John Wiley and Sons
• Year: 1999
• Tongue: English
• Weight: 813 KB
• Volume: 9
• Category: Article
• ISSN: 1090-8471
• DOI: 10.1002/(sici)1520-6564(199921)9:2<203::aid-hfm5>3.0.co;2-3

✦ Synopsis

Designing effective electronic information systems in real-world applications is a complex endeavor. Several factors, including the user's cognitive capabilities and limitations, the work domain and task constraints, and the content and form of the electronic medium, influence the interactive information-seeking process. This article presents an approach to model real-world information seeking in a corporate environment. Our approach uses self-reported user questionnaires, field studies of real-world professionals searching for information, and cognitive modeling techniques. This article presents modeling methodology, modeling results, and an overview of applying results to the design of human-centered interfaces used in a real-world electronic information system.