Modeling a Formative Measure of Relationship Quality and Its Effects: Evidence From the Hong Kong Retail Banking Industry

✍ Scribed by Tung, Brian; Carlson, Jamie

• Book ID: 120383694
• Publisher: Haworth Press Inc
• Year: 2013
• Tongue: English
• Weight: 954 KB
• Volume: 34
• Category: Article
• ISSN: 1533-2969
• DOI: 10.1080/15332969.2013.770674