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Model‐based Assessments Applied to Software Maintenance Processes

✍ Scribed by MASENGALE, DERICK E.; SCHRANK, MICHAEL J.

Publisher
John Wiley and Sons
Year
1997
Tongue
English
Weight
188 KB
Volume
9
Category
Article
ISSN
1040-550X

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✦ Synopsis

The roles and responsibilities of software maintenance organizations are often misunderstood by individuals from both inside and outside the organization. This paper presents a practical and uncomplicated assessment methodology that can be efficiently applied to assess any organization in order to identify and understand its current software maintenance process and accompanying roles and responsibilities. This understanding combined with practical experiences drawn from the software maintenance community can aid in identifying meaningful software process improvements. The paper discusses observations and conclusions that resulted from our experiences with this model-based method of process assessment. ©1997 by John Wiley & Sons, Ltd.

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