✦ LIBER ✦
Mining churning behaviors and developing retention strategies based on a partial least squares (PLS) model
✍ Scribed by Hyeseon Lee; Yeonhee Lee; Hyunbo Cho; Kwanyoung Im; Yong Seog Kim
- Book ID
- 113571007
- Publisher
- Elsevier Science
- Year
- 2011
- Tongue
- English
- Weight
- 689 KB
- Volume
- 52
- Category
- Article
- ISSN
- 0167-9236
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