A practical guide to customizing and configuring Microsoft Dynamics CRM 2011 focused on helping you pass the certification exam Overview Based on the official syllabus for course 80294B to help prepare you for the MB2-866 exam Filled with all the procedures you need to know to pass the exam including screenshots Take the practice exam with 75 sample questions to assess your knowledge before you sit the real exam In Detail Whether you are a consultant for a Microsoft partner, an IT professional, a developer working for a Microsoft customer, or a freelance CRM consultant; this book is the ticket to advancing your career. Stand out in the crowd by obtaining certification MB2-866 Microsoft Dynamics CRM 2011 Customization and Configuration. The "Microsoft Dynamics CRM 2011 Customization & Configuration (MB2-866) Certification Guide" covers the official course syllabus including all the topics and procedures you need to know to pass the exam. 'Test Your Knowledge' sections at the end of each chapter offer a 75-question sample exam to help you practice and master the certification test. The "Microsoft Dynamics CRM 2011 Customization & Configuration (MB2-866) Certification Guide" covers the official syllabus for course 80294B including a 75-question practice exam. If youβre new to Microsoft Dynamics CRM or Microsoft certifications then the book kicks off with an overview of both topics before diving into the official syllabus. There are in-depth chapters covering customization basics, the organization structure, entity and attribute customization, entity relationships, user interface customization, auditing, and solutions. Each chapter includes detailed procedures that you need to know for the exam as well as a self-test section to review your learning. Microsoft endorses IT pros and developers whoβve proven their expertise by attaining the certification. Use this book to supercharge your career by giving yourself an advantage. Stand out in the crowd! What you will learn from this book Learn the application architecture of Microsoft Dynamics CRM 2011 Familiarize with the courses and exams which contribute toward Microsoft Dynamics CRM certification Configure the organization structure to meet your security requirements Create custom entities, attributes and relationships to model your data Customize forms, views and charts to meet your user interface requirements Enable auditing, reviewing and managing the audit logs Prepare for the real exam with a 75-question practice exam including answers Approach This book is in the Enterprise certification series which means it is a hands-on guide with practical instruction, examples and all the information you will need to be successful in the exam, as well as 75 practice questions in the exam style. It includes practical advice on how to book the exam, approach the questions and maximize your score. Who this book is written for "Microsoft Dynamics CRM 2011 Customization & Configuration (MB2-866) Certification Guide" is perfect for IT professionals and developers who work for a Microsoft partner or customer organizations. If you want to demonstrate your expertise and advance your career by obtaining Microsoft certification this book will provide you with the insight you need to succeed.