The relationship between anomie and unet
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Mark S. Rosenbaum; Ronald Kuntze
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Article
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2003
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John Wiley and Sons
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English
โ 190 KB
## Abstract Despite potential competitive and customer service advantages of liberal return policies, retailers have tightened policies in response to fraudulent consumer behavior. This article suggests that changes in consumer behavior/retail return policies may be the result of a larger social ph