Metrics and Models in Software Quality Engineering

✍ Scribed by Stephen H. Kan

• Publisher: Addison-Wesley Professional
• Year: 2003
• Tongue: English
• Leaves: 620
• Category: Library

✦ Synopsis

Table of contents

✦ Table of Contents

Main Page
Table of content
Copyright
Foreword to the Second Edition
Foreword to the First Edition
Preface
Themes of This Book
Organization of This Book
Suggested Ways to Read This Book
Acknowledgments
Chapter 1. What Is Software Quality?
1.1 Quality: Popular Views
1.2 Quality: Professional Views
1.3 Software Quality
1.4 Total Quality Management
1.5 Summary
References
Chapter 2. Software Development Process Models
2.1 The Waterfall Development Model
2.2 The Prototyping Approach
2.3 The Spiral Model
2.4 The Iterative Development Process Model
2.5 The Object-Oriented Development Process
2.6 The Cleanroom Methodology
2.7 The Defect Prevention Process
2.8 Process Maturity Framework and Quality Standards
2.9 Summary
References
Chapter 3. Fundamentals of Measurement Theory
3.1 Definition, Operational Definition, and Measurement
3.2 Level of Measurement
3.3 Some Basic Measures
3.4 Reliability and Validity
3.5 Measurement Errors
3.6 Be Careful with Correlation
3.7 Criteria for Causality
3.8 Summary
References
Chapter 4. Software Quality Metrics Overview
4.1 Product Quality Metrics
4.2 In-Process Quality Metrics
4.3 Metrics for Software Maintenance
4.4 Examples of Metrics Programs
4.5 Collecting Software Engineering Data
4.6 Summary
References
Chapter 5. Applying the Seven Basic Quality Tools in Software Development
5.1 Ishikawa's Seven Basic Tools
5.2 Checklist
5.3 Pareto Diagram
5.4 Histogram
5.5 Run Charts
5.6 Scatter Diagram
5.7 Control Chart
5.8 Cause-and-Effect Diagram
5.9 Relations Diagram
5.10 Summary
References
Chapter 6. Defect Removal Effectiveness
6.1 Literature Review
6.2 A Closer Look at Defect Removal Effectiveness
6.3 Defect Removal Effectiveness and Quality Planning
6.4 Cost Effectiveness of Phase Defect Removal
6.5 Defect Removal Effectiveness and Process Maturity Level
6.6 Summary
References
Chapter 7. The Rayleigh Model
7.1 Reliability Models
7.2 The Rayleigh Model
7.3 Basic Assumptions
7.4 Implementation
7.5 Reliability and Predictive Validity
7.6 Summary
References
Chapter 8. Exponential Distribution and Reliability Growth Models
8.1 The Exponential Model
8.2 Reliability Growth Models
8.3 Model Assumptions
8.4 Criteria for Model Evaluation
8.5 Modeling Process
8.6 Test Compression Factor
8.7 Estimating the Distribution of Total Defects over Time
8.8 Summary
References
Chapter 9. Quality Management Models
9.1 The Rayleigh Model Framework
9.2 Code Integration Pattern
9.3 The PTR Submodel
9.4 The PTR Arrival and Backlog Projection Model
9.5 Reliability Growth Models
9.6 Criteria for Model Evaluation
9.7 In-Process Metrics and Reports
9.8 Orthogonal Defect Classification
9.9 Summary
References
Chapter 10. In-Process Metrics for Software Testing
10.1 In-Process Metrics for Software Testing
10.2 In-Process Metrics and Quality Management
10.3 Possible Metrics for Acceptance Testing to Evaluate Vendor-Developed Software
10.4 How Do You Know Your Product Is Good Enough to Ship?
10.5 Summary
References
Chapter 11. Complexity Metrics and Models
11.1 Lines of Code
11.2 Halstead's Software Science
11.3 Cyclomatic Complexity
11.4 Syntactic Constructs
11.5 Structure Metrics
11.6 An Example of Module Design Metrics in Practice
11.7 Summary
References
Chapter 12. Metrics and Lessons Learned for Object-Oriented Projects
12.1 Object-Oriented Concepts and Constructs
12.2 Design and Complexity Metrics
12.3 Productivity Metrics
12.4 Quality and Quality Management Metrics
12.5 Lessons Learned from OO Projects
Summary
References
Chapter 13. Availability Metrics
13.1 Definition and Measurements of System Availability
13.2 Reliability, Availability, and Defect Rate
13.3 Collecting Customer Outage Data for Quality Improvement
13.4 In-process Metrics for Outage and Availability
Summary
References
Chapter 14. Measuring and Analyzing Customer Satisfaction
14.1 Customer Satisfaction Surveys
14.2 Analyzing Satisfaction Data
14.3 Satisfaction with Company
14.4 How Good Is Good Enough
14.5 Summary
References
Chapter 15. Conducting In-Process Quality Assessments
15.1 The Preparation Phase
15.2 The Evaluation Phase
15.3 The Summarization Phase
15.4 Recommendations and Risk Mitigation
15.5 Summary
References
Chapter 16. Conducting Software Project Assessments
16.1 Audit and Assessment
16.2 Software Process Maturity Assessment and Software Project Assessment
16.3 Software Process Assessment Cycle
16.4 A Proposed Software Project Assessment Method
16.5 Summary
References
Chapter 17. Dos and Don'ts of Software Process Improvement
17.1 Measuring Process Maturity
17.2 Measuring Process Capability
17.3 Staged versus Continuous—Debating Religion
17.4 Measuring Levels Is Not Enough
17.5 Establishing the Alignment Principle
17.6 Take Time Getting Faster
17.7 Keep It Simple — or Face Decomplexification
17.8 Measuring the Value of Process Improvement
17.9 Measuring Process Adoption
17.10 Measuring Process Compliance
17.11 Celebrate the Journey, Not Just the Destination
17.12 Summary
References
Chapter 18. Using Function Point Metrics to Measure Software Process Improvements
18.1 Software Process Improvement Sequences
18.2 Process Improvement Economics
18.3 Measuring Process Improvements at Activity Levels
18.4 Summary
References
Chapter 19. Concluding Remarks
19.1 Data Quality Control
19.2 Getting Started with a Software Metrics Program
19.3 Software Quality Engineering Modeling
19.4 Statistical Process Control in Software Development
19.5 Measurement and the Future
References
A Project Assessment Questionnaire